Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


October 17, 2025

MetLife makes it so easy to submit…

MetLife makes it so easy to submit claims and get paid back!

Insurer: MetLife

By: LINDA DOHERTY

October 17, 2025

For the most part we have great…

For the most part we have great experiences, but sometime it takes a long time for the claims to be reimbursed.

Insurer: MetLife

By: customer

October 17, 2025

Easy set up

Very easy to fill out and complete.

Insurer: MetLife

By: bigshot

October 17, 2025

A month to process payment

Most of the time it’s quick if bill is under $200, however I had a couple invoices for separate animals I submitted on same day, so total was high. It took 30 days to process!!!

Insurer: MetLife

By: customer

October 17, 2025

Pumpkin makes Pet insurance Simple

Pet insurance is very confusing, but Pumpkin makes my submitting a claim and getting it paid very easy. The turn around of submitted invoice to getting paid is done very quickly.

Insurer: Pumpkin

By: Joan

October 17, 2025

Super easy to enter.

Super easy to enter.

Insurer: MetLife

By: Brent Fisher

October 17, 2025

Coverage is good but there is alot of room for improvement

I have liked the coverage and customer service when ive called in however the time from claim submittal to being reimbursed is fairly long, the system used to pre-sort the uploaded documents is flawed and causes issue, ive had entire claims completely lost after receiving confirmation of submitting, and with a 65% increase in my premiums after the first year of working with yall it feels a bit like bait and switch pricing wise

Insurer: MetLife

By: customer

October 17, 2025

Wow!

Wow! It was very fast and easy to file the claim.

Insurer: Embrace

By: kevin mitchell

October 17, 2025

The claims submission through the app…

The claims submission through the app is very easy and claims have been paid on a timely basis. Customer support is wonderful.

Insurer: MetLife

By: Collin

October 17, 2025

Super easy to submit claims

Super easy to submit claims

Insurer: MetLife

By: Sheryl T.

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