Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


October 22, 2025

My experience with PetsBest is always…

My experience with PetsBest is always great! Very quick to reimburse on a claim and they communicate well with where they are in the process.

Insurer: Pets Best

By: tiffany vogler

October 22, 2025

Easy claim process just would like more…

Easy claim process just would like more wellness coverage.

Insurer: Embrace

By: Sandra Lima Porter

October 22, 2025

So easy to submit a claim and payment…

So easy to submit a claim and payment is timely, do love this insurance

Insurer: Embrace

By: Laurie

October 22, 2025

Great Coverage.

Easy, Excellent Enrollment. Great coverage. Wonderful rates.

Insurer: MetLife

By: Laura Dion-Jones Casey

October 22, 2025

⭐️⭐️⭐️⭐️⭐️ Highly Recommend Pets Best!

I’ve been with Pets Best for quite some time, and I can honestly say I’m so grateful for their support. Out of nowhere, my dog was diagnosed with epilepsy — something I never expected to face. It was such a scary and emotional time, but knowing I had Pets Best behind me made all the difference. Thanks to their coverage, my dog is now doing great on his medication, and I’ve been able to focus on his health and happiness instead of stressing about finances. Pets Best has truly helped ease the burden, and I feel like I’m part of the Pets Best family. Their compassion, reliability, and understanding during such a difficult situation gave me real peace of mind. I’m so thankful for the security and care they provide — I couldn’t imagine going through this without them!

Insurer: Pets Best

By: Capri

Useful
October 22, 2025

Great company

Our last visit was for annual exam and vaccinations. Two issues were found (eyes & ears) and treated. So very easy to file the claim and I didn't have to separate out the charges. It was paid correctly and Pet's Best even covered the exam fee. I have used this company for years now and wouldn't switch. Having this insurance has allowed my dog 2 more years (and counting) of good quality life. Without the insurance we could not have afforded treatment costs and he would have succumbed to cancer.

Insurer: Pets Best

Veterinarian: Prince Frederick Animal Hospital

By: Susan

Useful
October 22, 2025

Great Experience

Very Happy with the coverage, claims process and consistency of reimbursement from PetsBest. My daughter has different coverage for her dog, and Pets Best has been better in almost every way! I would highly recommend them!

Insurer: Pets Best

By: Amy

Useful
October 22, 2025

Great Pet Insurance

We have both of our pups on Pets Best. Affordable prices. Claims are normally processed within a few days. We've only had one month where it took three weeks for claims to be processed. The only thing that upsets me is prescription dog food isn't covered under any policy. With this being more expensive and only be able to purchase through a vet, I would think this would be a benefit that would be covered under the policy.

Insurer: Pets Best

Veterinarian: Westfield Small Animal Clinic

By: Cassandra

Useful
October 22, 2025

Healthy Paws for the win

Our 6-year-old dog has been insured with Healthy Paws since she was 3 months old, and it's been the best decision for our family. As she's gotten older, she has had TWO knee surgeries and costly new therapy with a veterinary neurologist. Healthy Paws processes claims quickly through their app or website, and they pay out quickly. Like many pet insurances, they don't cover pre-existing conditions, and they don't cover routine care like vaccines and stuff, but these major surgeries and our dog's other emergencies have more than paid for the insurance premiums over her lifetime so far. I've submitted many claims and have never once had to speak to a representative; that's how good their app is. Highly recommended.

Insurer: Healthy Paws

By: Ana

October 22, 2025

Horrible insurance

I would give them 0 stars if that was an option... They put caps on all their coverage.So make sure you read what is covered and their wellness coverage is abhorrent even though they charge a premium for it

Insurer: Nationwide

By: Rhonda Noland

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