Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


November 16, 2025

Submitting the claim was fast and simple

Submitting the claim was fast and simple

Insurer: Embrace

By: Sarah Walker

November 16, 2025

So Far So Good

So I have only had prudent for a couple of days but from what i can tell, everything has been great. The coverage and the pricing is extremely reasonable. My only criticism would be that an app instead of just a website would be incredibly helpful.

Insurer: Prudent Pet

By: Rebecca

November 16, 2025

Trupanion provides excellent service

Trupanion handled my dachshund back claim in 24 hours. I am so appreciative of their service and will tell others how great they are!!! Thank you so much!

Insurer: Trupanion

By: Tracy

November 16, 2025

I recommend MetLife

Good email status updates through the process. And we received our reimbursement quickly. My dog is an older dog and the coverage and reimbursements are helpful at this stage.

Insurer: MetLife

By: Carolin

November 16, 2025

Always easy to process and get…

Always easy to process and get reimbursement.

Insurer: MetLife

By: Shelly Ross

November 16, 2025

Claims paid as promised on time.

Claims paid as promised on time.

Insurer: Pumpkin

By: Alan

November 16, 2025

I have 6 pets insured with them !!! 5 STARS !!!!

I'm so so so lucky to have this pet insurance. It saved me soooo much money. I have 6 pets insured with Pumpkin and 3 of my pets got seriously sick and the bills of the hospital stay of my doggies were a few thousand $$$. They approved my case in 1 day and I had the money back in my bank account in 3 days. Unbelievable !!!! Please don't wait till something happens to your furry friend and then you want to buy pet insurance. Then its too late. You never know what can happen. I also have a younger 5 year old sweet Chihuahua Dachshund Mix and all of a sudden she needed to go to the hospital because and had to stay there for 3 days and was diagnosed with Diabetes. The hospital bill was a few thousand $$ and they paid super quick for it because it was not preexisting. I have now 4 dogs and 2 cats insured with them. A few years ago, I had a different pet insurance but they raised their premiums like crazy every year and now I'm with Pumpkin and they have good prices. Remember, the premium always depends on the breed of the dog and their life expectancy. Of course a younger healthy dog is much cheaper than an older dog. Don't look any further and get your furry friend insured with Pumpkin. Submitting claims on their website is pretty easy as well. I usually don't like insurances but I LOVE PUMPKIN !!!!!

Insurer: Pumpkin

By: Jan Dorwarth

November 16, 2025

Service is great you email the receipts…

Service is great you email the receipts and all done ✅

Insurer: MetLife

By: Laura Acosta

November 16, 2025

Quick processing

Quick processing . Great customer service

Insurer: MetLife

By: Evangeline Ballesteros

November 16, 2025

Good policy horrible website

The policy is good and coverage. Website is unusably bad and payout take too long to come back. BY far the worst part of Metlife Pet is the website. If I didn't have a solid contact there to call, I would have cancelled my policy years ago.

Insurer: MetLife

By: customer

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