Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I am going to be honest
I am going to be honest: I was worried. But my first claim ever submitted was so easy and the wonderful employees at Embrace processed it so quickly, delivering me a comprehensive breakdown and everything and a quick return on my refund. My pup needed extensive testing with a specialist and I would do anything for him. Embrace gave me peace of mind that I could do that and more within my policy and have the financial help I needed to do it. I cannot speak more highly of Embrace and will continue to utilize their services for my pup now and my pups in the future.
Insurer: Embrace
By: Margo
Claim Processing
Pumpkin processed my claim for reimbursement in a very timely manner and a deposit to my account was made in just a few days. I am quite happy with my experience.
Insurer: Pumpkin
By: Ronald Young
I was faced with an emergency situation…
I was faced with an emergency situation for care of my dog, which required a visit to an emergency pet hospital and subsequent surgery. The cost of these services was substantial in a mere 5 days. I am thankful to Met Life for processing my claims so efficiently along with their quick payment.
Insurer: MetLife
By: customer
You make it easy to submit claims and…
You make it easy to submit claims and whatever documentation is necessary. Payments are simple, fast, clear. Love your service.
Insurer: MetLife
By: Cliff
Did not cover my dog's rabies vaccine
I purchased Pets Best with the hope that I will get some reimbursement for my dog's maintenance and wellness routine. Turns out that there is a "cap" on how much they cover, and for the last rabies vaccine (yearly wellness vaccine), they did not cover anything. I had to pay full price on wellness. If I'm going to pay full time every time I take my dog to the vet for a check up, AND pay the insurance, I might as well not pay any insurance at all and put the money in a savings account. Think twice before you purchase these kind of scams.
Insurer: Pets Best
By: Paula
It was easy to file my claim through…
It was easy to file my claim through the Fetch app. Responses were quick and clear. The claim was completed and paid within a week!
Insurer: Fetch
By: CARLA LONG
DO NOT get your pet Lemonade Pet Insurance it's a SCAM In My Opinion
DO NOT get your dog or cat Lemonade Pet Insurance. It is cheap for a reason and you truly get what you pay for. I have been with Lemonade since 2019 and have had to fight them repeatedly for payouts over the years. What happened this week with one of my cats was the last straw. I filed a formal complaint with the California Department of Insurance and submitted all of my documentation for review. Lemonade Pet Insurance has started another medical history review for this cat even though they already completed one five months ago and already have his full records. This time they contacted twelve different veterinary offices. Many of these clinics are for my other cats or for my dog who sees multiple specialists. Some clinics are closed. Some have never treated this cat. None of them have any records that relate to this claim. I am now receiving calls from confused veterinarians who are asking why Lemonade Pet Insurance is reaching out to them, and several expressed concern once I explained what was happening. This pattern of delays, unnecessary requests, and improper handling is exactly why I filed a complaint. Pet parents, please research carefully before choosing Lemonade Pet Insurance. They make an already stressful situation even harder.
It was easy to apply
It was easy to apply
Insurer: Nationwide
By: customer Kelly Peralta