Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Dropped my sick dog!
Nationwide dropped my plan as soon as my dog got sick! I had seen other reviews saying Nationwide is great until your dog gets sick then they drop you and sure enough that's what happened to me. I paid increasing premiums for five years and then my dog got glaucoma and had a bunch of claims and then my plan was "discontinued" at renewal. They offered me another plan at nearly double the rate for less coverage and they wouldn't even provide me with a written overview of the plan in advance they could only give me the details verbally. And now I can't go anywhere else because then my dog's condition would be considered "pre-existing." They know I'm forced to stay with them at their outrageous prices. Shady company!
Insurer: Nationwide
By: Lisa Nohner Robb
Billing and filing claims is efficient
Billing and filing claims is efficient, and coverage has been solid.
Insurer: MetLife
By: Michael
Simple Claims Process
I appreciate how quickly claims are handled and completed. I always receive ample communication emails to keep me updated with claim statuses. I have found MetLife easy to work with and reliable.
Insurer: MetLife
By: Erin H.
Worst pet insurance ever
Worst pet insurance ever. They stall on paying your claims. My dog had her first UTI a nationwide insurance said it was a pre-existing condition. It took them three months to even reply after I had spoken to several supervisors. The supervisors would give me their direct email and when I would email them, I wouldn’t get a response. I finally canceled the pet insurance two months ago and they are still taking money out of my account. I called customer service the other day and they said it would take 3 to 4 months to reimburse me my money. I should’ve known and read reviews that they were a bad pet insurance there nationwide app doesn’t even work properly. If there was zero stars, I would rate them that.
Insurer: Nationwide
By: Fish Robles
Prompt attention to claims
Prompt attention to claims
Insurer: MetLife
By: customer
Easy app to use for uploading claims…
Easy app to use for uploading claims and fast pay definitely recommend MetLife far superior to the crap that Nationwide put out
Insurer: MetLife
By: David Reynolds
Fast Turn Around
The time from sending in a claim to getting reimbursed (on the Wellness Plan I have) was SO QUICK. I couldn't ask for anything better. Thanks!
Insurer: Pumpkin
By: Carly
Hard to follow up on claims
Hard to follow up on claims, chat option is often not working possible its more a problem with the app.
Insurer: MetLife
By: customer
My adolescent kitten was spayed for the…
My adolescent kitten was spayed for the tune of $500. Fetch paid $200 of it. Happy about that for using it for the first time.
Insurer: Fetch
By: Debbie
It is so easy to submit a claim for our Penny.
It is so easy to submit a claim for our Penny and reimbursement is fast! Communication is the key!!
Insurer: MetLife
By: PJ Miller