Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


November 19, 2025

Healthy paws is amazing

Healthy paws is amazing! Its easy to submit a claim and their processing turnaround time is same day. We couldn’t be happier with their service.

Insurer: Healthy Paws

By: customer

November 19, 2025

MetLife Pet insurance is amazing

MetLife Pet insurance is amazing and I highly recommend them. My Ginny was diagnosed with Indolent T-Cell lymphoma and they have covered diagnosis bills, treatment bills (monthly), and even her prescription food. All claims were easily submitted online and paid very quickly! I would give them 10 stars if I could.!

Insurer: MetLife

By: customer

November 19, 2025

Thank goodness for Dog insurance with Embrace

My dog was hit by a car and Embrace were very helpful when I called them about this. I submitted all the paper work and received payment within a few days. Would recommend them Easy to use system for claims and extremely polite staff.

Insurer: Embrace

By: Leanne

November 18, 2025

Pre-Existing Condition Provider Missing

As a pet owner when choosing insurance, the owner/buyer should be 1000% clear on everything. There is a pre-existing condition question but coverage is stated to cover pre-existing if the pet had prior coverage. Then on the page prior to checkout, you ask if there was prior coverage with a checkbox but below it has a drop down with prior providers which is limited only to 5 providers. I have Progressive. I want to know my pet is COVERED for pre-existing conditions as the policy states.

Insurer: MetLife

By: Ronald Granite

November 18, 2025

This is the worst insurance company

This is the worst insurance company. They enrolled me in their Shift program and told me how much I could save but instead all they did was raised my insurance price. My grandkids play on my phone in the car and they told me I’m touching my phone, I drive 2 to 3 KM over the limit and they said I’m speeding, I drive 5 to 10 below the speed limit and they still accused me of driving too fast. I’m so upset. They are charging me more than my car payments and I have a clean drivers record. They are crooks

Insurer: Sonnet

By: Sally Allen

November 18, 2025

Efficient

Fast, thorough, and efficient claim process.

Insurer: Embrace

By: Stanley Hosmer

November 18, 2025

Claim process was easy and resolved…

Claim process was easy and resolved very fast.

Insurer: MetLife

By: customer

November 18, 2025

Very pleased with Embrace

Embrace Insurance has a easy to use app for filing claims and they provide excellent communication about the status of a claim. I am very pleased with the coverage our policy has provided.

Insurer: Embrace

By: Ann H Davis

November 18, 2025

They’re coverage for my pets are just…

They’re coverage for my pets are just what I need in an emergency situation to keep them healthy!❤️

Insurer: Nationwide

By: Debbie Pezzenti

November 18, 2025

Great

Great. Easy enrollment

Insurer: Nationwide

By: customer

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