Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Started well, but not a very good long term insurance
When I adopted my dog, I got PetsPlusUs from the breeder. I must say, I was in love with the insurance the first year. I paid the most complete coverage. They were fast and cordial in the reimbursements. Last year my dog had to undergo surgery due to 2 canine extractions. That's when I first understood the plan wasn't complete as they sold. 4k cost went from my pocket. In the same year, I tried to add dental with them, and they didn't have it. I mentioned I would need to have a dental for her or cancel the policy. Basically, I heard that "up to you if you want to cancel the policy and lose the pre-existing coverage". That was when I felt this whole scheme of good and fast reimbursement also meant getting you stuck with bad long-term service and coverage. Today I discovered that they do not accept dual insurance, so the dental coverage I got elsewhere for my dog will need to choose either to stay with them or leave. All this because I informed them I had already received reimbursement from another insurance plan and they didn't have to fully reimburse me. Long story short, if you have a chance to find another insurance plan, run a move away from them.
Insurer: Pets Plus Us
By: Eduardo
The most convenient insurance
My dog is 9 years old, and every time he gets sick and fills out the form, he gets a response immediately, and basically gets money from the company soon.
Insurer: Trupanion Canada
By: Helena
We're in good hands!
Excellent service signing up and your representative was just lovely! She was so helpful in giving me tips for this first time dog owner... and a puppy at that. Thank you for making this such a pleasant experience and giving me peace of mind.
Insurer: Trupanion
By: Traci
Extremely pleased
Exceptional! Super fast processing and you receive communication every step of the way. I could not be more pleased!
Insurer: Trupanion
By: Cynthia
My corgi and TPLO surgery
My corgis are my world. I have two. They are not only a financial investment but also a heart healthy investment. To me they are not just dogs. So I knew when I got my first one that I was getting medical insurance for them the same as I did when I had my human children. And I’m very glad I did. When my first corgi boy was 3 he ruptured his CCL and had to have TPLO surgery. I was unfamiliar with the severity of the injury and the extent of the surgery and rehab that followed. All I could think about and care about was getting him fixed and back to his 100% self. The cost of it all was in the thousands of dollars but my mind was at ease because I knew that I had been proactive and carried insurance. The folks at HealthyPaws were phenomenal in handling my claims and showed true empathy and compassion towards my pup and me throughout the entire 3 month journey. I was able to focus solely on my pup and had peace of mind that the cost of it all was not an issue for me. Because of HealthyPaws fantastic coverage I was able to get top shelf medical care, surgery and therapy for him. Now here we are 4 yrs later same pup is now 7 yrs old and he repeated the same injury in the opposite knee. Here we go again through the very same scenario as before with surgery, rehab etc. and just like before HealthyPaws as come through for us again with flying colors! We recently added our second corgi to the family and one of the items on the list of must haves was pet insurance and this time it was a no brainer who I was contacting. I did not have to research what company was best for us because I already knew. Premiums are very affordable but the peace of mind that HealthyPaws provides is priceless. ⭐️⭐️⭐️⭐️⭐️
Insurer: Healthy Paws
By: Sue
Easy as pie
It was very easy signing up. I know Trupanion has a good reputation.
Insurer: Trupanion Canada
By: Carolyn
Phoebeâs care.
Always excellent.
Insurer: Trupanion
By: Gwenn
Always friendly and professional service at a fair price.
Always friendly and professional service at a fair price.
Insurer: Trupanion
By: Ira
Because I do think there are better more reasonably priced pet insurance companies out there.
Because I do think there are better more reasonably priced pet insurance companies out there. You have turned down some of my claims before. Between that and the monthly cost so far I feel robbed. I will say though the rep Michelle I spoke with was an absolute Angel, very satisfied with her help.
Insurer: Trupanion
By: Barbara