Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
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Coverage Good/Premiums Raised Too Often
Communication is scarce at best. I had a claim for Rx food and when I returned to the vet to get more, I was informed that the claim was denied. According to my contract there is a time period where Rx food is covered. You also claim that you do not raise a premium more than 1 time in any given year but that's not so either. From Nov.2021 to Nov. 2022 my premiums were raised 4 times...2 times per cat I suspect. On Nov. 18,2022 you announced Savannah's insurance would increase to $48,40 and now in May of 2023 you are raising it again but to $70. You are raising 2x/per year and now, not 5-10%... $48 to $70 is very significant...This is not what you claim in your literature. What will it be in November '23? $100/month? At $70/month it now becomes something to think about dropping.
Insurer: Trupanion
By: Kathleen
Trupanion Pet Insurance
Love Trupanion. Great Pet Insurance. Pays You Back Fast!
Insurer: Trupanion
By: Tania
Great
Fast easy and cost effective
Insurer: Trupanion Canada
By: Amy
Trupanion for Maine Coon is a must
It's well worth it for a Maine Coon cat
Insurer: Trupanion Canada
By: Kathy
REGISTRATION FEE'S
The only thing I disagree with, is the registration fee, customers' are already paying enough, to protect their pets. I have adopted another precious fur baby and I'm looking into other options for him.
Insurer: Trupanion Canada
By: Michael
10% less coverage now. Not Happy.
Claims are taking longer to process, even for repeat treatment for ongoing conditions. All of a sudden after over 13 years covering the same dog there is a 10% co-insurance deduction so now my policy covers 80% of the bill instead of 90%. I'm not happy about this.
Insurer: Trupanion
By: Eric
Major slowdown in claims reimbursements
For some reason the claims are showing up more than a week after being submitted lately and it has been difficult to tell if it has even been received because the notifications aren't always sent out. For most of April I couldn't see any claims through the app, and then our premium just increased by $20 a month, while we're waiting much longer to be reimbursed. It has been great until this past month.
Insurer: Trupanion
By: Jennifer
A fair insurer for pets of all ages
Pets Plus Us gives you your exclusions up front and approves the majority of claims without issue if they are not related to existing conditions listed up front. They are a bit pricier than most insurance, and do not have direct pay (3 week turnaround on claims) but I love the peace of mind of knowing that my claims will likely be approved in a reasonable time. This is in contrast to my usual experience with insurance companies of all kinds! Highly recommend the peace of mind of pet insurance, and if you can't afford PetsPlusUS, just get anything you can afford! It is so sad when owners can't pay for emergency care or cancer care for their pets and consider humane euthanasia instead. Everyone should be insured and it should be considered a matter of ethical pet ownership if at all feasible to the owner.
Simple and easy
Easy sign up, reasonable price, knowledgeable staff, complete coverage.
Insurer: Trupanion Canada
By: Chris