Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,481 total


November 16, 2023

Very Impressed

I ended up purchasing pet insurance after my kitten had to have foreign body removal surgery and decided to insure both my kittens. Low and behold within a month they were both back at emerg for vomiting and lethargy. One needed a 36 hour hospital stay for fluids and the other needed a foreign body removal surgery. I submitted both claims and was approved for coverage. Total bill for both of them was over $10,000. Fetch is 100% worth the cost and peace of mind. Claims were easily filed on the app and went into review right away. I received my payout via direct deposit within 2 weeks of filing. Fetch has made me a true believer in pet insurance.

Insurer: Fetch Canada

By: Anastasia

Useful
November 15, 2023

Excellent Responsiveness, Questionable Increases

I've had only great experiences with MetLife pet insurance in terms of phone responsiveness and ease of making a claim. My only concern is that my rate went up 40% in one year, and no one was able to adequately explain that large increase. I understand my dog is one year older and veterinarian care in TN may have increased from last year, but FORTY PERCENT?!?!? Still a better price than most, though the increase did cause me to shop around a bit. We'll see what next year bring...

Insurer: MetLife

By: Janet

Useful
November 15, 2023

Best and Easy Pet insurance

This is by far the best pet insurance. This is my first time having pet insurance and I am very satisfied. Thank you!! And my puppy thanks you too for all that is covered.

Insurer: Pets Best

By: Desiree

Useful
November 15, 2023

Premium increase

Well, while I am grateful that I have been reimbursed for some of the vet costs, I am very surprised that Trupanion Canada has just sent notice of a 27% increase in monthly premium, and has gotten the information on the most recent claims wrong, and has not yet replied with any explanations. Their website assures that premiums only go up when costs increase in 'my area' generally, not specifically, but 27% is excessive, especially when combined with a drop in customer service quality.

Insurer: Trupanion Canada

By: Bev

Useful
November 14, 2023

Rate increase from $57/month to $161/month, 0 claims.

I originally purchased my policy when my puppy was around 6 months old. I asked about rates and rate increases and was told that there would be minor rate increases but by insuring early I’m locking in a rate for low risk factors. My dog is now 7 years old and my renewal summary show next years rate at $161.18/month for the first 5 years rate increase were reasonable. After 5 years I was paying around $70/month, but the last few have been steep jumps. This is the explanation for my new rate. “Why your price is changing As your pet gets older, their risk of getting sick or hurt goes up, which means they cost more to insure. Your pet’s breed and the cost of veterinary care in your area can also be a factor.” I would suggest self insuring, I plan to for my next pet. If you do want to opt for pet insurance, I recommend asking for a brake down of premiums by age of your breed so that you can make a proper assessment of what you’ll be signing up for.

Insurer: Fetch Canada

By: Jeremy

Useful
November 14, 2023

Confidence in Challenging Times

Pets Bets has never let me down. When my best friend became ill on multiple occasions, I was able to confidently seek the best care knowing that the financial side of things would be significantly helped. Please do you and your pet a favor and carry insurance for the unknown. Also recommend Care Credit or another 0% line of credit to minimize out of pocket expenses initially and then have time to pay back any deductibles. These decisions have given me priceless years of healthy and happy bonus time with my pal.

Insurer: Pets Best

By: Jason

Useful
November 14, 2023

Ms

In my opinion I think lemonade is the best insurance I've never had a problem they've always been quick to do any claim I've had and I get paid within a few days very happy with them.

Insurer: Lemonade

By: Cindy

Useful
November 12, 2023

Freaking great

I checked out the competition, but their cost was just too high. Was considering self insuring. Then I checked out PPU and the price was quite reasonable for my breed. All my claims have been quick with no hitch. All calls have been competent, professional and pleasant. I Highly recommend them.

Insurer: Pets Plus Us

By: Shawn

Useful
November 12, 2023

Nationwide has helped me take good care of my kitty 8 years and counting.

Simply put I am very satisfied with Nationwide as our insurance provider. My boy is 8 years old and I've been with Nationwide since he was about a year old. We have the Whole pet with wellness plan and the $250 deductible is reasonable and rates are too. Recently checked an alternative, highly touted company out of due diligence and they wanted twice the amount for monthly premiums. Probably pays to stick with one company in the long run in most cases versus hopping around chasing the best rate since they likely don't take into account your history and only see potential future claims with no allowance for the years of premiums you've already paid. The older your pet, the more startling this loyalty discount truly becomes. Starting a policy when your furry friend is young is also strongly recommended. In any case, a few things I've learned over the years and somethings to consider when selecting which insurance and when. I have had a few major claims and dental cleanings plus wellness through the years and they promptly reimburse you electronically directly to your bank account if you set up your account this way. Claims can be uploaded online or your vet can submit with clinical notes. They have an app to but haven't tried it yet. Small multi-pet discounts and option to pay monthly premiums or the whole year upfront. Most importantly it helps keep your furbaby up to date on vaccines and preventative care plus the unforeseen. I'll be continuing with Nationwide and taking advantage of the multi-pet discount very soon! :)

Insurer: Nationwide

By: Tony

Useful
November 10, 2023

With the help of Good Vets, Pet's Best can save your dog's LIFE

Pet's Best provides the kind of financial support that can save your pet's life. It is my preferred provider that I recommend to families who adopt puppies from our kennel. I recommend what I call catastrophic coverage which has five key features, 1.) high deductible ($1,000,) 2.) good coverage after the deductible is met (90%,) 3.) does not cover exams (represents a small part of treating serious injuries and sicknesses,) 4.) No treatment limit (with today's vet bills $10K or $12K just doesn't cut it,) and finally 5.) affordable premiums ($400 to $500 per year.) For day to day care you do not need vet insurance because the final outcome of that process depends more on whether you actively control and improve the process rather than whether it is covered by an insurance company. Bear in mind that vet insurance companies do not negotiate rates with providers like human insurance companies do so you are not getting a special rate because you have insurance. The optimal value for daily vet visits comes from your critical evaluation of whether the vet is doing a good job for the money and from being trained by the vet to handle daily care yourself. You must train yourself to handle daily occurrences with your own resources otherwise you will be financing some vets retirement. Now days, life threatening canine injuries and sicknesses start at about $5,000 and go up. This is when your catastrophic Pet's Best policy kicks in and saves your pet's life. Bloat, CCL tear, cancer, untreated, are a fast or slow death for a dog. The CCL tear (ACL in humans) is debilitating and painful for the life of the dog, untreated. In the city, the corrective surgery, TPLO, costs about $6,000+ per knee. With catastrophic coverage you pay the deductible $1,111 (based on 90% of cost not 100%) and 10% of the rest plus exams or $623 for a total of $1734. With your deductible covered you might also be able to collect on previous and future treatments for the year. The surgery is very effect and after recovery your dog is back to normal in most cases. let suppose you pay for this catastrophic Pet's Best insurance for the 12 year life of a Bernese Mt Dog only to have the dog die quietly in sleep of a heart disease at age 12 with no other serious medical incidents. You've paid $6,000 over the 12 year life of dog an never had to use it. Is that a bad deal? NO!!! If you could guarantee to me that you could sell me that Bernese Mt Dog that would live 12 years without any catastrophic disease then I would gladly pay you $10,000 for it. The problem is that nobody can make that guarantee so all we have left to protect ourselves is catastrophic Pet's Best Insurance. I never want to use it but I have it and I will use it in order to save the life of my dog.

Insurer: Pets Best

By: William

Useful

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