Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Please stay away from Pets Best I insurance
Pet’s worst insurance. You pay Les for policy but you had nothing in return. They find way to reject your claim. Please don’t waist your time and money- stay away from this insurance company.
Insurer: Pets Best
By: Roman
The name of this Insurance Co should be PetsWorst
They denied my claim because they said my pet was injured before the 6 mos wait period. They based this on some commentary in the medical record that stated my dog was injured with horseplay on 12/24. I never even presented to the ER vet until 1/2 and my dog was alone with me out of state as I was visiting my daughter while she was giving birth to my GS and we were staying at an Airbnb. There was no other dog present and we had traveled to the place on 12/22. So, something was put in the medical record by mistake evidently. They make you go through a 90 day appeal process and I have to get records revised. This should not be the case. I presented with dog on 1/2 and got surgery on 1/3. Heresay and commentary by whomever in a medial record should not be basis to deny a claim. If the dog was injured on 12/24, then I would have presented on 12/24. I do not recommend this insurance and I'm sorry I wasted my money on it.
Insurer: Pets Best
By: Donna
$$$ - Fetch can change policy yearly.
When we signed up, our fee was 35/month, 500$ deductible with 80% covered. Our dog had two claims, acl tears on back legs. After the first claim, they increased slightly (monthly amout), and after the 2nd claim, they increased deductible by 500$ to 1000$, decreased coverage by 30% to 50% from 80% and decreased fee by 20$ a month. After a closer review of the policy, it states that Fetch can chance the policy EVERYTIME it renews, so yearly. We can't even go to another insurance company now because of her preexisting conditions.
Insurer: Fetch Canada
By: Rebecca
seizures galore
Over a period of 1 year & 1/2 our cat had multiple seizures and eventually wasted away because he would not eat. The last few weeks of his life were with a feeding tube. Trupanion never questioned the procedures used ,and they were many, and their online payment system made paying simple and trouble free. I had chosen Trupanion specifically because there was no limit to their insurance with a very reasonable premium. Other companies no limit policies cost 3 times as much.
Insurer: Trupanion Canada
By: Richard
Don’t buy aspca insurance
At first it was ok. My policy says 80-90% return back. last few claims I’ve received about 40% back they have every excuse mostly they say customary charges. But I’ve been to a few different vets and they say they all charge to much so they can’t pay me. So I reported them through a complaint.
Insurer: ASPCA
By: Carlena
Hiked fees WITHIN first year!
They tried to increase our premium by almost 30% before our first year was finished. They blamed inflation. Additionally we took our dog to the vet because it looked like he had itchy ears - the vet found nothing wrong, but because we ASKED it became an umbrella pre-existing condition and so all ear/eye issues would be denied coverage going forward.
Insurer: Trupanion Canada
By: PC
So far-So good
After the first year of our dog’s life I realized I’d better get pet health insurance. He suffered from weird allergies and I read that Irish Wolfhounds can be prone to strange illnesses and early death. I chose ASPCA because the premiums seemed fair. I decided on paying a little extra for the 90% back. All I can say is that this company has been there for us every time he’s had weird lumps or hurt paws or infections. You see, having a 200 lbs. dog, vet bills are much much higher. There is at least 3 times the amount of medication needed. I don’t have the maintenance kind of insurance but this company has been there for us every time he’s been sick or injured. He will be 5 years old soon and I will never be without ASPCA.
Insurer: ASPCA
By: Angela
PPU Always Comes Through
We've been using PPU for several years. We have 13 pets (4 dogs and 9 cats), all have pet insurance with PPU. We have had a three major knee surgeries covered so far on our dogs/ Not once did I have an issue getting our claim covered. We have 80% coverage so the last $5500 operation in March 2024 cost us $1000 because they covered the remaining amount.
Insurer: Pets Plus Us
By: Ian
Never had a claim paid and wish we’d never gotten insurance
Our premium has jumped to almost $300 per month. We’ve paid an insane amount over the years to not have a single claim ever covered. No phone number to call, just emails back and forth. Wish very much that we had never gotten insurance.
Insurer: Fetch Canada
By: Christine
Best Pet Insurance
I have had dogs all my life and have gotten insurance for them. By far, this is the best insurance to date. Starting a claim is super easy and my reimbursement goes right into her account. Yes, she has her own account so I can track how expensive she is :) Also, if you need to speak with a person, they are always very courteous and knowledgeable. I am not sure how anyone can give this company only a rating of 2. Some people just expect entirely too much from everything in life. Met Life will give you good value for your money and protection for your pet. Their rates of reimbursement are also much more comprehensive than other companies I have dealt with. I recommend them to all my friends with fur babies.
Insurer: MetLife
By: Millie