Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Never have a problem
Pets Best has been great for our Zoey. It is not cheap but I have never had a dispute with them or had any kind of problem at all. They live up to the policy contract and I can always get ahold of someone if needed. Claims take minutes to submit. I have checked out other companies and Pets Best is the absolutely best choice form my dog.
Reimbursements take about a month
The coverage is good and filing a claim was fine. The upload tool is a little broken but you can work around it. My biggest complaint is that the reimbursement timeline is unreasonable, especially when the bills are high and you're running up your credit card waiting for the money to come through. A month is just too long. I moved from Spot and they processed claims super quickly—miss them and lesson learned for next pet.
Insurer: Pets Best
By: Jarica
coverage
Met life pays %90 and is very thorough. Reviews are rather slow, but they document the payments. and are fair. Vet bills are so very high so it's nice to have met Life on your side!
Illogical and Cowardly
$143/month for my GSD. Developed anal sacculitis (anal gland infection). Veterinarian prescribed strict Hydrolized food diet in an attempt to recitify the condition as last ditch effort prior to surgery and removal of anal glands. Pets Plus Us approved all related anal sacculitis vet visits but not the Hydrolized food diet. Because I tried it once a long time ago (prior to Pets Plus Us) in attempt to help with her allergies (I ceased as it was ineffective) and claimed that the food is part of "prexisting condition". Food is used as treatment modality for her anal sacculitis and it has been effective. Still fighting them. Otherwise it's fine. Don't get the impression this medical insurance provider is any different than the others. These guys are sleezy too. They hide behind insurance language and speak more than others I find. So be prepared to be inundated by extreme court like lanagauge and behaviour as well as stalling tactics.
Insurer: Pets Plus Us
By: Marco
Pet Insurance is INVALUABLE
I took out Trupanion Insurance per the advice of our vet, in 2009, when our dog Mr. Bryce, (Rescued from an abusive situation), a German Shep/Golden Retriever and Chow mix, was one year old. Trupanion paid 90% coverage for the same condition, of which for most of his life was occasional Colitis-related. When he was eleven, he had anal cancer and once again - 90% coverage/reimbursement for his cancer treatment. The treatment extended his life by two years. When I had to let him go due to the cancer advancing, Trupanion paid 90% for euth services at home. We used the services of Hearts and Halos, for home euth, which I strongly recommend. Our previous dog, Bruce, a Golden Retriever, had cancer as well - a Melanoma, and we didn't have insurance - cost us upwards of $5,000 for treatment, which sadly, didn't give him a sizeable life extension. Following that experience, pet insurance was nothing to consider. If we ever have another dog, will take out insurance again - although I'd have to consider other pet insurance as well. Since the time I had it, I see it's a more competitive field.
Insurer: Trupanion
By: Valerie
So easy and so helpful. Highly recommend!
Our dog is newly insured by Trupanion (since July, 2024). Five days ago she tore her cruciate ligament and we knew from experience with a previous dog that she would need an expensive orthopedic surgery (TPLO). The high end of the surgical estimate was around $8,000, which is the going rate in our area. Thanks to Trupanion's preauthorization process, the surgeon's assistant was able to submit the estimate and find out within minutes how much Trupanion would cover. After deductible they covered 90%, which greatly reduced what we had to leave as a deposit, and it was obviously a HUGE cost saving over the total cost if she wasn't insured with Trupanion. My husband and I were so impressed with Trupanion and literally cannot recommend them highly enough. The cost of the monthly premiums may feel high, but it is so worth it after just one episode of a covered emergency expense.
Insurer: Trupanion
By: Juli
NATIONWIDE IS NOT ON YOUR SIDE
Though I'm not one of the thousands of customers dropped by nationwide, my rate went up$1200/yr to $3600/yr and my coverage dropped from 70% to 50%. I have the policy 8 years since my dog was a puppy. Not real happy.
Insurer: Nationwide
By: Edward Boyd
Nationwide-a $ hungry organization-buyer beware!
My new employer offered me pet insurance thru nationwide at a discount and I wanted to switch my existing nationwide policy to the employer plan. Nationwide told me I could switch at renewal. Upon renewal I called to switch it and then they denied the switch because the services rendered during the existing policy were considered pre-existing. They are a money hungry organization willing to tell what you want to hear just for a sale. I would have never selected them if I knew they would pull some deceitful bs like this. Buyer Beware!!!
Insurer: Nationwide
By: Kim
Complete Scam
Complete scam. You pay hundreds a year for a policy that covers virtually nothing. Stupid clause about dental that requires you to endanger your pet and put them through unnecessary anesthesia in order for periodontal disease care to be covered. Wish I could get back every dime I've given them.
Insurer: Pets Best
By: R
BUYER BEWARE
Wish I never committed to this plan...any claim takes 30 davs for them to "decide" whether or not they will cover anything…it's cost roulette with these guys..how can you make a financial decision without knowing what they will help you with?.Always assume they won't and prepare to foot the bill. My dog does not have any pre-existing conditions, medications or allergies. I remain with them because after 3 years it's impossible to get a reasonable rate anywhere else. Went with these guys through Costco, got a reasonable rate only for them to raise the premiums unannounced. When questioned I was told "inflation!" Never again. I
Insurer: Pets Plus Us
By: Claudette