Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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I strongly do not recommend Embrace Pet…
I strongly do not recommend Embrace Pet Insurance. We paid premiums expecting coverage for our pets, but when we filed our claims, all were denied. Both our family veterinarian and a veterinary specialist provided written letters confirming that the injuries were not pre-existing conditions, yet the company still refused coverage. We submitted thorough medical documentation and followed their process, but our claims were dismissed without fair consideration. After this experience, we canceled our policy. In my opinion, this company does not stand by its stated coverage, and pet owners should be aware before trusting them with their pets’ health care. We were left with thousands of dollars in expenses that we reasonably expected to be covered.
Insurer: Embrace
By: Kayla Wunschel
My dog suffered with a perianal…
My dog suffered with a perianal fistula. My vet tried various treatments for a year. When treatments were exhausted, my dog had surgery to remove affected gland and repair fistula. Embrace quickly paid all submitted claims. A year of treatment and surgery were very expensive for me without insurance help. Very satisfied and would recommend to anyone with a pet.
Insurer: Embrace
By: Mary Sullivan
An amazing company
This has been an amazing company. They are professional and caring. I receive reimbursement in a timely manner and have honored my requests. I have been with them for years and now that my little guy is older, I am glad that I am coverd.
Insurer: MetLife
By: Ilana Rowe
Very easy process for the claims…
Very easy process for the claims process. In reviewing cost, they were lower than other companies when you compare deductible and the amount they allow each year. Very helpful when you have to call them directly by phone.
Insurer: Embrace
By: Karen
Do not use healthy paws
Healthy paws was a great company years ago. Now they constantly raise rates with no reason. This time my pets insurance went from $180 a month to $375 a month. We started at $80 a month. They also try to say they need your pets medical history but aren't receiving the files. I literally sent it 5 different ways and I did not receive a confirmation until I told them they would be speaking to my lawyer Do not use this company, there are so many options these days.
Insurer: Healthy Paws
By: Erika Kriegsheim
I was paying a high premium each and
I was paying a high premium each and every month for my two dogs and that is now increased up to $120 a month for both my dog. This is the second time I tried to use my insurance I’ll pay for something which is what you get insurance for in the first place. First time I was denied the second time now I only got less than half had to pay $250 deductible, which is crazy after all I pay each month.
Insurer: Embrace
By: Henry Martin
Very prompt reimbursing for Maisie’s…
Very prompt reimbursing for Maisie’s dental extractions.
Insurer: Spot
By: Dee Terry
I find owning a dog a tremendous expense and having insurance has helped in that regard. Thank you for your assistance.
I find owning a dog a tremendous expense
Insurer: Spot
By: Sandra Potts
Be prepared for lonnnnggggg delayyyyysss
For starters, I've been with PB now for over 3 years, this is a systemic problem! I recently submitted a claim for my dogs ongoing internal inflammation treatment. While Pets Best's policy coverage is straightforward and the premiums are reasonable, the claim processing time is a major problem. It takes an average of 2-3 weeks (or up to 2 months in some cases) for reimbursement, even when all documentation clearly outlines that the claims stem from one condition. My friends with other providers like Healthy Paws get paid out in as little as 24=48 hours after approval, or Lemonade in 24-48 hours—that's the kind of efficiency Pets Best needs to adopt to stay competitive. Overall, 2 stars; great potential, but the slow turnaround is unacceptable for pet parents dealing with urgent health issues
Insurer: Pets Best
By: Eric W
Embrace is a scam
Embrace is a scam - they keep your "wellness" contributions if you dont' use it within the fiscal year. The wellness savings is marketing as a savings plan for your pet, but they don't give customers any warning about using the funds timely. They claimed they give customers verbal notice only of it. They not have over $200 of my money that is just for their own pockets. Cancelled my insurance with them
Insurer: Embrace
By: Bharati Narumanchi