Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,540 total


October 17, 2025

Amount of monthly cost

Pets Best Insurance is a pretty good company. They reimburse what they say they will and are finally reimbursing in a short time. I do have a couple complaints. I wish they could reimburse the claim before the bill is paid in full due to the fact that sometimes the bill is quite large and takes some time to pay it. Also, the monthly amount I pay for the insurance has gone up $20 a month in the past 2 years without warning. I think that is quite excessive and I did not change insurance companies because of pre-existing not covered so you are stuck with the same company. As stated previously, they do reimburse on time and what they say they will.

Insurer: Pets Best

Veterinarian: East Bay Pet Hospital

By: Jill

Useful
October 17, 2025

PersBest is the Best

Easy claim process and (so far) affordable!

Insurer: Pets Best

Veterinarian: Brookschool Road Vet Clinic

By: Barbara

Useful
October 17, 2025

I use to be with sonnet..

I use to be with sonnet... the prices were great for about 2 years... the third year they wanted to nearly double my insurance with 0 accidents or tickets. They are absolutely terrible because they get you hooked and hope you dont check your renewals. TERRIBLE

Insurer: Sonnet

By: Marshall White

October 16, 2025

Expensive but good

Expensive. But claims are quick and easy. Customer service is also very responsive.

Insurer: Spot

By: Janet Eccles Scheffel

October 16, 2025

I was impressed then I wasn’t

I was impressed with them but after just 1 year their rates went up! Not just a little either. I now pay $60 more a month. They blamed it on the vet raising their prices but I ask my vet and they said their prices have remained the same. My older dog had to have some dental surgery and it was a tad pricey and to me they are like any insurance company that as soon as you file a claim on them, they will raise your policy and that’s what they did then they’ll lie to you and tell you this is why they did it. Trust me I was P.O. Stated that they sent an email out saying that the prices were going out, but I never got anything. I went back through all my emails. I got nothing.. they raised one of my animals so for a total of 60 more dollars a month which they think people are rich I guess and they don’t really care if you leave them or not I’m telling you right now just now after a year, your insurance prices will go up regardless.

Insurer: MetLife

By: Roxane Luna

October 16, 2025

Great insurance for your furbabies

If I only knew this pet insurance existed in our company I could have saved money. My previous pet insurance cost me an arm and a leg with my premium. Filing a claim is not even a problem.

Insurer: MetLife

By: customer

October 16, 2025

Lexi is covered with Fetch such a relief knowing they are there

Able to speak with a Representative and resolve all my questions I feel secure knowing Lexi is being covered by Fetch. Prices are a major hurdle for pet owners, but having Fetch for coverage gives me assurance that they will help with routine exams, vaccinations and sick visits Highly recommend Just starting our second year of coverage

Insurer: Fetch

By: customer

October 16, 2025

Superb pet insurance

I did a great deal of research when considering pet insurance. I went with MetLife and have been very pleased. Its easy to file a claim, they're very responsive and quick. I like the fact that I can adjust my coverage up or down annually according to my needs, and can even carry over some of what I haven't used.

Insurer: MetLife

By: Mimi

October 16, 2025

I couldn’t own my dog or cat if I…

I couldn’t own my dog or cat if I didn’t have MetLife Ins. Affordability is key and MetLije helps immensely.

Insurer: MetLife

By: Robin McDonald

October 16, 2025

Im happy

I appreciate how effective the help lines are and that my coverage is so comprehensive.

Insurer: MetLife

By: customer

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