Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
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pets Best
story: "this past summer my Pet had two issues one was a very bad sprain to his leg and then a tumor was discovered…without having Pets Best it would have been a horrible financial issue..i am so happy that i got my pet covered from day one…i felt secure in knowing that his injuries would not be a major financial blow…shout out to Pets Best "
Insurer: Pets Best
By: grace
What would the world be like if everything worked like this
I have never had pet insurance before but call my vet to ask for suggestions. They mentioned pumpkin so I checked them out online. I liked that they offered preventative(wellness) coverage. When I took my cat to the vet for his wellness appointment that day I submitted the invoice to pumpkin. By the next day I knew what they would reimburse and why. By the second day I had the funds available in my account. If human insurance worked this well and quick I think less people would complain about it.
Insurer: Pumpkin
By: Nicole
Great plans, slow claims processing
The claims process has been the only drawback I have experienced. It is easy to submit a claim and check the status, but claims have routinely taken several weeks to process. With previous pet insurance companies, the turnaround time was within a few days. I do like the wide variety of coverage options that are customizable and reasonably priced compared to competitors.
Insurer: Pets Best
By: Sarah Bonnot
I had a great experience working with Justin
I had a great experience working with Justin on purchasing pet insurance for our new puppy. He was thorough and very supportive through the process. I am very happy with my rate and coverage and look forward to a long relationship with Fetch.
Insurer: Fetch Canada
By: Tracey
Good coverage for our dogs
Good coverage for our dogs. Submitting for reimbursement is easy and quick.
Insurer: MetLife
By: customer
Quick, easy and even better than expected!
It was easy to submit a claim (as usual), and we got a response quickly, and Pumpkin paid for more than I was hoping they would. Overall a great experience (again, as usual).
Insurer: Pumpkin
By: Amy
I thank God for PetsBest every day
I thank God for PetsBest every day! My poor dog has been so sick and without PetsBest we wouldn't have been able to continue treating her. This is one of the best things I could have ever done for my dog. Highly recommended if you have pets.
Insurer: Pets Best
By: Da Moff Man
Easy to connect with the Insurance and…
Easy to connect with the Insurance and fast payment back, it is worth the money.
Insurer: Pumpkin
By: Luisa Pericoli
They don't pay! Worst pet insurance ever!
I have been paying monthly for pet insurance and every time I turn in a vet bill, they argue and don't reimburse as they're supposed to. I'm so upset right now because they have been taking my money every month, but they do not reimburse you! My vet has repeatedly sent them everything they needed, and even talked to them on the phone (8 times). They just kept finding every excuse to not pay. I do not recommend them! There's much better pet insurance out there. Met pet insurance, is a joke!! They owe me over $1,600.00.
Insurer: MetLife
By: Traci Laird
The most money I have ever wasted. Ever.
We insured our dog with Embrace her whole life. The monthly premium started at around $60 dollars and steadily increased over the years. Last year, we paid them nearly $5000 in premiums with barely any claims. On her 12th birthday, they emailed me, telling us we'd now have to pay $733 a month - $8,796 a year for a 10k yearly max. When I complained that there was no point, and that now I would never get close to getting back the thousands and thousands I'd put into the policy over the years, they gave me some different options, but only one set that would still "cover" my dog's recent injury. I use "cover" loosely, since they're still denying the physical therapy claims. I cannot believe that now, as my dog ages and really needs the support, we won't have any help for her or her ailments, after we worked so hard to keep her happy and healthy for so long. It seems like the people who work at this company care, but their model is so broken. Maybe the whole pet care and pet insurance industry is broken. I don't know. But save the money yourself. Set it aside while your pets are young and healthy, so you can support them yourself as they age. Trust me, overall, it will save you thousands.
Insurer: Embrace
By: Teresa C.