Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
Other Categories
One of the best!
So far I find Metlife has the best rates with the most coverage for my older Maine coon. When you have a pure bred animal it's always more expensive. But when you have a pure bred with chronic KD due to old age, and all the lovely things that come with it, I find their rate affordable. Like after 3 years of being with them I'm only paying $61.39 with 90% reimbursement up to $2000 and $500 deductible. I've gone with ASPCA and looked into about 10 other insurances and found that even after one year they don't offer as much coverage (like covering your pets meds, prescribed supplements and prescription food). If you have a cat that needs to be on a special diet and you are buying a lot of stuff to help their condition. Have you vet write you a script and with clinical notes. MetLife will cover it because they will recognize it's to help your pet's quality of life because of their medical condition. They also accept a lot of preexisting conditions. Most other insurances will not and unless your pet is 100% healthy prior to applying, you're SOL. They recognize genetic factors and age play a role in the health of your pet and do not penalize you. You just need to have good clinical notes when you submit your claim. Reimbursement is generally quick but ER visits or full workups like labs with a physical can take a bit longer to reimburse if you don't submit the clinical notes with the receipt. Citibank pays me direct to my Paypal and I send that to my bank account. So effortless. You have other options for reimbursement as well. Overall I will stay with them as my coonie is geriatric and has some old age stuff going on that really needs coverage. Without Metlife I'd have paid at least $500 more this year than I did. Yes, that's after the monthly insurance fee and deductible. Even if you break even it's totally worth it in case you need to get an ultrasound which is $600 usually, and CTscans are usually $3500, MRIs are about $6k. So anything major like that, getting $2000 back is better than nothing. If your animal is healthy just get a basic insurance for accidents. It's much cheaper. That's good for if your cat gets attacked or hit by a car. If your cat is indoors and healthy, I'd just keep up on their health and at the first sign of 'something' look into accident insurance or more because most insurance do not cover any preexisting.
Insurer: MetLife
By: Vanessa Wikel
Excellent experience!
Excellent experience!. It was so fast and smooth. I submitted the required documents and I got the money right into my account within two weeks. Great work Spot team.I highly recommend Spot pet insurance. 5 star, 10/10 rating. Thanks a lot for your services.
Insurer: Spot
By: Anurag Misra
Overall I am pleased with my…
Overall I am pleased with my experience. The claim submission process is fairly straightforward and the claims are reviewed quickly. My plan covers dental cleaning, which my pets have needed yearly since I signed up. My main complaint is the fact that preexisting conditions are not covered (which I knew when I signed up and is not specific to MetLife Pet Insurance). I find that terribly unfair in general and wish there were an evolution in the pet insurance world as there has been in the human health insurance world.
Insurer: MetLife
By: Lisa
The deductible is too high …
The deductible is too high and when accounting for long term treatments makes the insurance not as valuable.
Insurer: MetLife
By: John
Best Decision We Made!
We got MetLife pet for our younger dog that had not had any health issues after having to pay out of pocket for our older dog more recently. Best decision we ever made! MetLife offers a discount through my work and we couldn’t be happier with the service. Our dog unfortunately has had two TPLO surgeries in less than a year and having them reimburse use for what we would normally pay completely out of pocket has been a godsend
Insurer: MetLife
By: Stacey
Pumpkin paid both my claims
Thanks pumpkin. They have paid 90% of my claims after my 500.00 deductible. No issues whatsover. They paid me back a little over 1100.00. I have the unlimited plan with 90% payout. My cat had watery diahrea that wouldnt go away for over 2 weeks and then a few months later some urinary issues, pain and not feeling well. Pumpkin paid 90% for xrays, ultrasound, bloodwork, antibiotics, pain shot, and 3 visits. I am very satisfied. I just hope my rates don't skyrocket. All i had to do was upload vet invoices and give a brief description of what was going on. First claim was approved in 3-4 days, 2nd claim took a week probably due to backlog over Thanksgiving. My boy is 9 and i pay about 80.00 a month
Insurer: Pumpkin
By: Adam
Excellent pet insurance - 5 Stars
Excellent insurance for my cats and rapid turn around for reimbursement!! I’ve had other pet insurances for other animals in the past and Pumpkin by far is the best!!
Insurer: Pumpkin
By: Suzanne Cissna
Where are my reimbursements?
I have four claims in beginning on November 5 and still have not received any reimbursement of my Veterinary bills. Today is December 13. Your premiums are low, but your service is terrible. Four weeks I was told that the app and website were not accepting claims. Why would it take so long to fix this website issue? I paid thousands of dollars in vet bills and I need that money now. After all it is the holidays.
Insurer: Pets Best
By: Dee
We got the insurance for our new puppy
We got the insurance for our new puppy. After his first vet visit I was able to quickly upload his receipt for his vaccines and first visit. I was reimbursed the next day or so via zelle. I wish that everything was as easy as filing our first claim.
Insurer: MetLife
By: SpookyRN
Glad I got pet insurance. My last pet I didn’t and it’s paid itself off already
This pet insurance is everything as advertised. Every claim I’ve submitted I have been reimbursed to the full amount I signed up for. After adopting my new puppy the shelter offered me the insurance. I signed up before I left the shelter with my new furry friend. No wait time. Took him to the vet ASAP for a comprehensive exam. And in no time I was fully reimbursed. The app is user friendly which sped up the process.
Insurer: MetLife
By: John