Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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I’ve had an excellent experience with Figo Pet Insurance
I’ve had an excellent experience with FIGO Pet Insurance. The service has been outstanding — I submitted my reimbursement request and received my payment back much faster than I expected. The process was easy and smooth, and the pricing is very reasonable for the coverage you get. I highly recommend FIGO for anyone looking for reliable and efficient pet insurance.
Insurer: Figo
By: Sondra
Continued Great Experiences
Process is easy to follow and response time is typically exceptionally quick. While you do have to get the vet notes in advance of submission, this is very simple by asking the vet. My experiences have all been positive with MetLife Pet Insurance and the cost is reasonable for the piece of mind.
Insurer: MetLife
By: Kris
AKC pet insurance is no longer any good. 10 years ago, they were great. As of 2-3 yrs ago, pretty bad.
I've had AKC insurance for over a decade. Up until 3 years ago, they handled claims quickly, fairly, and now that has all changed. On a $2400 vet bill, I got back about $330. I have two policies, and all the bells and whistles. My monthly premium is slightly over that. I spoke to them, got nowhere. They only pay out $50 for an exam, when in the NE it costs almost $200 for a dog. They don't cover a lot of things that they used to. My dogs are 3 and 4 and my cats are 3. So its not an old age thing nor pre existing conditions. I did shop around, got a lot of quotes, settled on Pet's Best.
Insurer: AKC
By: Helen Redfield
If your pet gets sick , you are doomed
If your pet gets sick, this company will raise your rates, sky high ,with no limit. My dog got sick, and the premiums went up, without notice more than twice as much. There is presently a class action suit against them in California.
Insurer: Healthy Paws
By: ALICE ABRAMS
Not great
Not great. Expensive and you had to call them and waste an hour on your phone to cancel the policy
Insurer: Sonnet
By: Dmytro Titov
Do Not Buy
If you file claims with this insurance, your premiums go up. I got no notice and my auto payment was more than twice what it had been. There is a class action suit against them because they have no ceiling for how much they can raise your rates.. they are also obtuse as to what they cover, especially prescription medication.
Insurer: Healthy Paws
By: Alice
For the past couple of years I’ve been…
For the past couple of years I’ve been paying over $100.00 a month for pet insurance and it covered nothing but one exam a year and 4 shots! I’m so happy to feel like I’m getting something for my money. I am very satisfied.
Insurer: MetLife
By: Robin Ford
Filing claims is so easy
Filing claims is so easy. My policy has allowed me to get the best care for my rescue dog without worrying about whether I can afford it. Grateful for MetLife Pet Insurance.
Insurer: MetLife
By: Sommer M.
In general the cost is ok… downside…
In general the cost is ok… downside items are- very slow claims reimbursement process and claim information collection process.
Insurer: Pets Best
By: Jamie Brewster
It keeps getting worse
I’ve been using Pets Best insurance for my cats for several years now, and unfortunately my experience has become increasingly disappointing. Last year, my monthly premium increased to more than three times what I had been paying. When I contacted customer service to ask why or to explore options, I was told it was simply due to “market price.” There was no effort to help me review coverage, adjust my plan, or find any alternatives. This year, I tried to add the wellness package that includes chiropractic care, acupuncture, and other holistic services, only to be told that these can only be added within the first 30 days of the original application. After years as a customer, this policy feels completely unreasonable and inflexible. Like many pet parents, I feel stuck because changing insurance is extremely difficult once pets have pre-existing conditions. That said, as soon as I find a better and more transparent alternative, I will absolutely be switching. To make matters worse, claims that used to be reimbursed fairly quickly are now consistently delayed, often taking over a month.
Insurer: Pets Best
By: Mel