Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,536 total


January 04, 2026

Raised the price to almost double…

Raised the price to almost double without informing me first, didn’t cover the cost of a surgery resulting from an infection. I’m planning on cancelling.

Insurer: Pets Best

By: Emerson Dusic

January 04, 2026

This is the second time I’ve had to…

This is the second time I’ve had to take one of my fur babies to the hospital. They are extremely kind, and they seem to be very gentle and very interested in our cats as a family member, and not necessarily as a pet. My experience with them has been stellar from the front desk to the back They are expensive. But they are kind.

Insurer: Trupanion

By: Roxanne

January 04, 2026

I am really disappointed in Trupanion

I am really disappointed in Trupanion. We have have been members since Sophie Joy was 8 weeks old, and she is now 3.5 years old. We have never had to file a claim and our monthly price has gone from 57 dollars to 119 dollars in 3.5 short years. At this rate I am not sure how much longer I can afford to keep Trupanion and I am embarrassed to even recommend them to friends or family. The reason given for the increase is that the high cost of other labrador retrievers in my area has gone up. I find this hard to believe, because the 4 labrador Retrievers in my family have not filed any claims in the last 3.5 years and they all have Trupanion. Shame on you Trupanion for putting profit before the animals you claim to care about.

Insurer: Trupanion

By: Kitri Olds

January 04, 2026

Pets Best is amazing

Pets Best is amazing. Wonderful customer service. Rates and coverage options to fit any budget. The claims process is simple and works seamlessly with prompt processing. I highly recommend Pets Best and am so glad to have them to assist with our pets health care needs.

Insurer: Pets Best

By: Edward Majewski

January 04, 2026

Cut per insurance in half with the same…

Cut per insurance in half with the same or more coverage

Insurer: Nationwide

By: Adriana Lopez

January 04, 2026

Quick Claim Return

MetLife pet insurance is the pet insurance everyone should have, whether it’s routine check ups/procedures or an emergency, MetLife will be there. Nothing but good things to say. I’ve had a policy with them for about two years now and the turn around for your reimbursement is super quick.

Insurer: MetLife

By: Javier Saavedra

January 04, 2026

Highly recommend MetLife Pet!!!

We absolutely love MetLife Pet Insurance! I believe the premium is competitive with comparable policies with other carriers. Their claims process is super easy and reimbursements are quick to be paid out! Making changes (adding/removing pets) to our policies has been a breeze. Their customer service is always great as well. I’ve only had to reach out a couple of times, but each CSR was always very friendly, personable, and very helpful. We always recommend MetLife Pet Insurance to friends and family who have pets!

Insurer: MetLife

By: Veronica I.

January 04, 2026

Good insurance, expensive premiums

I'm happy with everything except the huge increases in premium costs that started after my dog had 2 surgeries. Not sure if the increases relate to that or to her age, but the insurance is now very very expensive.

Insurer: MetLife

By: customer

January 04, 2026

I have had many dogs

I have had many dogs, most had medical problems!! And I did not have insurance!! And it cost me a fortune!! Haha this time we decided this was a better way!! It was easy and I was paid quickly!! Amazing !! Thank you MetLife Pet Insurance!!

Insurer: MetLife

By: Mark Schrader

January 04, 2026

Get this as a puppy

Get this as a puppy. Worth every cent

Insurer: MetLife

By: Corinne lengsfeld

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