Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
Other Categories
Wow.
Easy to use. Low premiums and good insurance. I feel safe.
Insurer: MetLife
By: I am Legend
Not a great experience
I have been paying Seventy some dollars every month for almost 4 years. I had never had a claim until last week. The bill was for $156. It was found that my dog had an UTI. They did not pay for the exam which was to find out what was wrong with my dog, not a routine exam. I will be canceling my insurance tomorrow.
Insurer: Trupanion
By: Gordon
I love this company
I love this company. It's easy to upload the documents for "New Claim". I get a confirmation email very quickly and in a matter of days (2-3) when they are reviewing and processing my case. After that I get another email, which informs me, how do I get my portion back including with the $ amount. I had 3 options to choose from. I got my $ back in like matter of seconds. I could not believe it - I was very happy!!! Only thing is: I had 7 days to click on the link to receive the payment. The first time (previously) I forgot to do that > I had to call the Company (MetLife Pet) and I got my $ in the mail as a check. The employee was super nice and very helpful / understanding. She explained to me how their process works.
Insurer: MetLife
By: Leapy's cat Mom
I expected a discount
I expected a discount because of being near 80 years old. This was put out there as a plan with a lower price for seniors. I do not think I got a lower price. I need the insurance for my little Gertie so will go ahead with it but am disappointed that I didn’t get what was advertised
Insurer: Nationwide
By: Connie Vander Brug
premiums are outrageously expensive
premiums are outrageously expensive
Insurer: Trupanion
By: Tamara
Focus on what really Matters
Saved me thousands of dollars and accepted claims within minutes so I didn’t have to worry about the cost and could instead focus on what really mattered. Being there for my pet.
Insurer: Trupanion
By: Grayson
Processing claims was easy and fast
Processing claims was easy and fast. But I wish I had the option to change deductible on your plan once during the lifetime of a pet and that I was told at sign up that deductible cannot be changed after sign up or within 30 days of sign up. If I was notified of that, then I would have probbaly made a different decision on the deductible at sign up.
Insurer: Trupanion
By: Fran
Quick response and resolution
Filed my claim via email, late on the 28th and had an eob and a quickly deposited check within 3 days. This claim is for an ongoing medical condition for my dog so I'm always pleased with the quick turnaround. Thank you MetLife.
Insurer: MetLife
By: Bonnie D
Website is Failing
I have several pets insured with Embrace. Although their premiums have skyrocketed over the past year, I need to look into adding another dog to be insured. I have tried multiple times to get a quote at their website and I constantly get an error message. So I called them to find out what is wrong with the website. I was told the issue would be looked into. Four days later there is no improvement or change in getting a quote. Higher premiums and less service. Not what I was hoping for.
Insurer: Embrace
By: Nate
The prices are somewhat reasonable
The prices are somewhat reasonable for the age of my dog, however items they used to cover they stopped covering.
Insurer: MetLife
By: customer