Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,468 total
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Good process price and product
Good process price and product. Made sense for us.
Insurer: Nationwide
By: doug turlo
Be aware
Most of the customer service representative were helpful and nice. However my bill increased by $45.00/month. My plan is expensive and does not even include wellness visits. When I first became a customer, they labeled my 6 pound Yorkie vicious, and my other Yorkie with anxiety because he needed medicine once for a car drive to Florida for motion sickness because he vomits un the car. They just label your dog so the company does not to cover any potential/future issues. My vet records never used words or implied that my dog was anxious or vicious. I’m in the process of shopping around now for new insurance.
Insurer: Embrace
By: Lisa
I spend $68 a month for the premium…
I spend $68 a month for the premium insurance, but when I take my cat to get annual shots or visits, the insurance doesn’t even cover half of what is owed. Ridiculous.. I am seriously considering finding a new pet insurance
Insurer: Spot
By: Henry Stewart
High Marks for Trupanion
We strongly advise having pet insurance and highly recommend Trupanion. You know what you’re getting and what you’re not getting. We’re happy to pay for the standard things because we know they’ll be there for the serious ones. Nice to have premium payment options too.
Insurer: Trupanion
By: DotT
Monthly rate increases have literally…
Monthly rate increases have literally doubled
Insurer: Trupanion
By: Barnes
Reimbursement for sick visits to vet…
Reimbursement for sick visits to vet was satisfactory.
Insurer: Pumpkin
By: PH
A disappointing experience
My puppy's surgery was denied because her hip issue was diagnosed during the orthopedic waiting period. I know this is my fault, but it just left me with such a bad view of this company. I submitted an appeal and hoped they would reconsider, but they didn't (if they had, they would've had a customer for life). I've been using them for three pets since 2021 and recommended them to half a dozen people. They've barely paid anything for my other pets because of the deductible and they keep raising rates. So, I switched the puppy to Lemonade that has much higher coverage amount for the same monthly fee. I honestly don't think any of these companies are great, but I'm not keeping the puppy with this company for her entire life after this happened - they also won't cover any stomach issues because she threw up once on the way home from picking her up from the shelter.
Insurer: Embrace
By: Jacqueline
Ready to make the switch
I don’t like sonnet shift at all! But in order to get a good rate they have you register into the program. To begin, it’s not accurate, you get penalized for driving on routes in the neighbourhood you live that they deem a “road risk” god forbid you have work at the time of day they deem as a risk as well. The mobile use is sooo annoying, I try to be cautious with that as well but it’s not accurate, I lost points for having it in my POCKET did not touch anything on my phone I just had it in my pocket. They unenrolled me out of the program and my premium got jacked up I went from $349 to $700ish. When they put me back in they still hiked my price up by $50. I gave 2 stars because the service agent that helped me with reactivating my account was kind, she saved me giving them 1 star, I believe her name was Shanice. Anyway, since reprogramming my account, I’m unable to make a change to my payment method or do anything because the system keeps telling me my account has not been updated. It’s hard to get a hold of an agent and the work hours… kinda inconvenient. I can’t wait for this term to be up so I can switch providers.
Insurer: Sonnet
By: Angélique W
Very good company
USA English speaking. Very helpful by phone. Quick response for reimbursements. Easy online forms to fill out. Very satisfied with this company. Wish the insurance premium would not have increased. We have so many personal insurances that have already increased. Wish I could include my pet on our regular insurance!!
Insurer: Spot
By: Earley
I’m retired and on a fixed income
I’m retired and on a fixed income. I didn’t expect my two Pomeranians to get accidents and illnesses. I’m also disabled so Spot Insurance has helped me a lot. Without their insurance I don’t think I would have the money to take care of them. My only concern now is I hope my premiums won’t go up because I’ve used the insurance. When you retire your income is fixed so finances play a big role in your life.
Insurer: Spot
By: Cindy Inayoshi