Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,481 total
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Useless insurance
Useless insurance. A complete waste of money. I met the deductible 2 years in a row and every claim has been denied. The claims (which were not pre-existing conditions) ranged from vet annual visits, vaccines, office visits, urgent care, emergency room and in patient hospital. Not one submitted has been covered. If you have a pet or pets enrolled with Nationwide pet insurance, save your money and frustration and cancel it. This is coming from someone who is in the insurance industry selling all types of medical and health insurance for 25 years.
Insurer: Nationwide
By: Kristine Eidher
Never had a problem being reimbursed…
Never had a problem being reimbursed for what my policies cover. Premium is quite expensive and increases every year. But I think it's the same for every insurance company. Easy to fill out claims, but it would be easier if they could be done directly from the vet. It takes longer than I would like to get reimbursement. Almost impossible to talk to a real agent when you call. Doesn't cover Physical therapists who are not working at a vet office.
Insurer: Fetch
By: Caroline Le Bel
FIRST CLASS PET INSURANCE PROVIDER
Very user friendly website, prompt customer service, and very reasonable premiums. Thank you very much, Spot Pet Insurance!!
Insurer: Spot
By: Michael Weisgerber
Excellent
I appreciate the promptness and efficiency of having our recent claim and prior claims reviewed and finalized. I’ve had Trupanion coverage for the last 7 years and it’s worth every penny. Thank you so much!
Insurer: Trupanion
By: Jazmon
Very unethical company
Very unethical company. Insured my cat as a kitten with them for 90% reimbursement and $100 deductible. She just turned 10. Almost immediately after putting in my first “big” claim for an Echocardiogram, I got an email stating that my premium would double and go to $114 a month at my renewal. After paying that high premium for a year, I got a letter saying they were reducing my coverage to 70% reimbursement and increasing my deductible to $500. So basically I paid my premium for 10 years to cover things as my pet gets older. Now after turning 10 and being diagnosed with a heart murmur when I need the coverage the most, they reduce my coverage. And now I can’t switch companies because her heart murmur will be a pre-exhausting condition.
Insurer: Healthy Paws
By: Danielle
Not Like You Used To Be
Ever since your ‘new’ system was installed, things have gone downhill. The wait time for claims & phone calls has been awful. Prices are out of control too. I’ve had to remove a few things from my dogs policy just so I can afford the premiums. Pretty soon it won’t make a difference if I have pet insurance at all, and trust me I’ve seriously thought about dropping it. We never get a break but we still have to pay the high monthly premiums. How about thinking of us, the customer for once?
Easy and helpful
I have had my dog insured by Nationwide for over 7 years. They have been so easy to work with and knowing I have this amazing program, I feel better about making big decisions. Because of my incredibly positive experience so far, I just added my step daughters dog to nationwide and believe I will have the same experience.
Insurer: Nationwide
By: JESSIE
Unclear and confusing
Upped my policy with no warning by 20$ just for changing my address
Insurer: Trupanion Canada
By: Ella P.
Explain very well so I understand my…
Explain very well so I understand my first time getting a policy for pets
Insurer: Nationwide
By: Natasha Green
easy to sign up
easy to sign up. more reasonable than current pet insurance for better %.
Insurer: Prudent Pet
By: barbara hagencustomer