Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,468 total
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The customer service was informative...I…
The client service was informative...I am still not sure if the price is worth it as we have a high deductible of $500 and may not make that this year and the rate may not offset the financial expense enough to warrant keeping this insurance. Granted if our dog(s) have a serious condition this would be a benefit. It was easy to submit claims once the customer rep explained to use the app. I am older so sometimes I don't like all the technology but their app is easy to use. The response on the claims was quick.
Insurer: Embrace
By: Laurie Marshall
Outrageous 138.9% increase for 2026
I've had that fetch pet insurance for @least 10yrs for my 2 dogs thankfully with no health issues for either dog. As usual, January 1 of this year my insurance was $143.38. February 1 of this year it jumped to $342.59. This is more for each dog that I used to pay for both dogs combined. Did anyone else get a $138.9% increase in their pet insurance this year???
Insurer: Fetch
By: Connie Liberti
Very easy to work with
Very easy to work with, and very easy to file a claim. The monthly cost is affordable.
Insurer: Pumpkin
By: Enthusiast
Quick access good integration…
Quick access good integration affordable prices
Insurer: MetLife
By: Jesse Fortuna
The price is incredible 😍🤯🫧😄🧼 in my…
The price is incredible 😍🤯🫧😄🧼 in my budget 😁🫴🏾💳💰💎🙇🏾.
Insurer: MetLife
By: Regina Lowe
Everything was great but really…expensive
Everything was great but really expensive
Insurer: Nationwide
By: Jenny
The payment came quickly
The payment came quickly. The cats went in for their wellness checkup and it was all covered.
Insurer: MetLife
By: Anne
Awful
Awful! Used companion, lemonade, pumpkin, anything but this company. They don’t speak English, they can’t interpret medical records versus claims, they’re very slow to reimburse and they keep canceling things or closing accounts. I have seven dogs on their account and I’m going to cancel my services with all of them and switched to a different company. Save yourself, and don’t use these people.
Insurer: Healthy Paws
By: Tiffany Jourdain
Awful Pet Insurance!
I signed up for Figo because it was affiliated with Costco and I thought they would provide great service because of this. However, it takes a very long time for claims to be processed with no communication about the status of claims or if more information is needed to process a claim. You need to follow up on your own. I was carrying another policy because most insurance companies have a 6 month waiting period on certain procedures. However, I did not know this would affect the coverage on eligible claims I submitted with Figo. When my pet passed away unexpectedly, Figo would not cover ANY of the expenses because I had another policy. I didn't expect the full amount to be covered twice, but they could have at least covered the difference so the entire amount of my pet's final care was covered. I am VERY disappointed and will not be recommending Figo to any of my friends with pets.
Insurer: Figo
By: Erin
A conversation with Aileen
Aileen was very informative and patient in helping me understand what my insurance would cover and the cost of such coverage.She came across as sincerely interested in getting me the best coverage possible for our dog Millie. I was impressed!
Insurer: Fetch
By: Gary Kirlin