Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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Thank you, Trupanion!
Trupanion, you’ve converted me. I was one of those people that thought pet insurance was silly. My thinking was, “It’s a dog. Yes, she’s a family member and we love her; but she is a dog, we don't want to prolong her life if she's in pain just so we can have more time with her.” Then everything changed starting in May of last year when our 9 ½ year old Bouvier des Flandres, Lilly Pop, was diagnosed with Immune Mediated Thrombocytopenia (ITP). Essentially, she had ZERO platelets in her blood and was in danger of spontaneous bleed out. She was bleeding in her gums and internally. After a 5 day stay at the veterinary hospital, which included a padded crate and a weak dosage of chemotherapy delivered intravenously, she was allowed to come home with 8 prescriptions we would be giving her 2 times per day. Over the next few months, I think she had most all adverse reactions to the 2 strongest medications required to treat this disease, before we were able to begin gradually decreasing the dosage. At 6 months, she was completely off the medication and her platelets were back to normal and holding and she was back to her normal self, a 10 year old permanent puppy. We are so thankful to have this beautiful, fun-loving easy going, gentle dog with us for the following years that are left. We would have probably not spent the >$10,000 to possibly prolong her life, as there were no guarantees the treatment was going to work. Having the insurance, meant we did not have to make that difficult decision.
Insurer: Trupanion Canada
By: Martha
Benefits are clearly stated
Benefits are clearly stated; claims process is straightforward; valid claims are paid quickly.
Insurer: Trupanion
By: Wayne
Great service
I am delighted with this service although I am very disappointed that although I was promised that the cost of my dog, Prairie's insurance would not rise, it has now doubled from around C$300+ a year to C$600+ a year.
Insurer: Trupanion Canada
By: Martha
My dog is well taken care off and looked after with no worries
My dog is well taken care off and looked after with no worries
Insurer: Trupanion
By: Sadie
Everyone should have pet insurance.
Everyone should have pet insurance. I’ve learned the hard way. My vet submitted the invoice and I received payment in less than 2 weeks. Things happen in life with our pets and it’s nice to get reimbursed for taking good care of them. Thank you so much for making it easy too!
Insurer: Trupanion
By: Jeffrey
Everything has been super easy.
Everything has been super easy.
Insurer: Trupanion
By: Julia
The customer service is great,
The customer service is great, my claim submissions are always handled very quickly, and my policy is very affordable.
Insurer: Trupanion
By: Gary
excellent and quick service!
excellent and quick service! Its a little pricey and, of course, becomes more expensive as the pet ages, but I think its valuable and have already recommended it to others.
Insurer: Trupanion
By: Cathy
Our dogs are our family.
Our dogs are our family...and we want to provide the best care for them just like we do for ourselves. Trupanion provides a quality product for our family member, at a reasonable price. Our Rosie was diagnosed with allergies and has to get allergy shots now. It is such a comfort knowing that now we have met our deductible (set by us), her shots will be 90% covered! Filing the claim with Trupanion is super easy, the customer service is excellent, and we received our refund check back in a very prompt & timely manner!!! Thank you Trupanion!!!!!
Insurer: Trupanion
By: Tamara
having pet insurance has allowed us to do what we had to do for our dog
Because having pet insurance has allowed us to do what we had to do for our dog and not change our lifestyle. We do tell everyone they should have Trupanion pet insurance.
Insurer: Trupanion Canada
By: Marilyn