Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
Other Categories
Payment of claim was prompt.
Payment was prompt and without hassle, and when I called with a question representative was very helpful.
Insurer: Embrace
By: Nancy
Reliable and Quick
We have been SUPER happy with Healthy Paws. They have approved all reimbursements that fall within our policy's guidelines. They even emailed to check in on how our dog was doing after his surgery! Quick payments, wonderful customer service. Totally worth it.
Insurer: Healthy Paws
By: Megan
Increases
Don't like the rate increases. He is young now and I will have paid his whole life before he actually needs the service???
Insurer: Trupanion
By: Joy
LOVE TRUPANION!
Love Trupanion but dislike the fact that the premium is higher now.
Insurer: Trupanion
By: Chris
Very good
Trupanion has been very good to us, they even put up with my late payments, still trying to get used to living on 2 payments a month being retired! Thanks everyone, we love our 4 legged "Kid" and you are there when she needs medical help! Thanks linda & eddie and madam sophie too... Of course!
Insurer: Trupanion
By: Edward
Peace of mind
Trupanion has helped me fight the fight for my Star , I do not worry about the financial end because Trupanion pays 90% and I receive the reimbursement fast . Because of Star's Vet and Trupanion my Star wags her tail
Insurer: Trupanion
By: Tina
Pre-exisiting conditions
First of all I didn't know my dog had a heart problem vet. writing is heard to read. He had been to his regular vet in Aiken and it was never noted about a heart condition. Aiken vet suggested UGA that when I found out about it. The Internal Medicine Vet recommend a heart Doctor. So I guess He won't be getting any more of his medicine because I don't have any more saving in my account left. Sad new
Insurer: Trupanion
By: Sharon
Rehab coverage
I wish you would have told me about the rehab not being covered when I signed up for my original contract. I didn't know it was a separate cost or I would have paid for it upfront. Now I'm having to pay 100% of the pet costs & it's an outrageous amount of money. If Codi needs more then 2 months of it, I will have to consider putting her down which would be devastating after all the work we've done to rehab her after surgery.
Insurer: Trupanion
By: Randi
Found alternative
I have found pet insurance that is cheaper and covers more. Also, the reviews for Trupanion on various websites are terrible.
Insurer: Trupanion
By: Sandra
Multiple items
I'd be more inclined to recommend Trupanion if it wasn't for a few major (to me) things. First, every time I call, I wait on hold for at least 15 minutes! Second, my dog had debris in her ear when I got her as a puppy and I took her to the vet before my coverage kicked in, next time she had an ear issue, the claim was denied because you say it is a pre existing condition. I find that to be absurd. It's not a continued issue...each episode is a new one and she has only had two, so it's not a chronic issue!! Third, I have a large circle of bully breed friends as I work in the bulldog/boxer rescue world. Have now for 14 years. I had to jump through appeals with my bulldogs doctor to get Trupanion to cover her brachiocephalic surgery! Every single bulldog should have this surgery in order to live a full and healthy life!!! If Trupanion is going to continue to cover brachiocephalic dogs, this surgery should be covered without having to go through what we went through to get it covered. I pay a high price monthly for my pups coverage and I expect to be covered on the things she needs. Something to consider.
Insurer: Trupanion
By: Norma