Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Growing pains, but a good company
I thought I'd give a short review of Figo after filing my first claim, since most of the reviewers have only reviewed based on speaking with the agents. I am overall very satisfied with the reasonable price for the benefits, the online portal, ease of filing a claim, and knowledge of the agents. But holy cow, it took almost two months for my claim to go through. I filed a very small claim for two of my dogs on December 11, and only yesterday, February 7, was it approved. They did send an auto-generated email saying that claims were delayed. The good news is that it was approved the first time with no back and forth, no documents needed, or anything like that. The only thing that wasn't approved was a $17 medication that was over the counter (given to me by my vet), but no worries. Overall, mostly satisfied with the benefits for the cost. For a new company that's rapidly growing, some hiccups are expected. I wish they were staffed 24 hours though, like many other companies - it does take a couple days to get an email reply, and long hold times on the phone. However, I have six dogs, and this was the lowest cost for the best coverage that I could find. The most important part to me is that they cover what they say they're going to cover, and they did - even if it took a while. They've supposedly hired more people and brought claims in house beginning this month, which will allow them to be processed faster. Overall, I would recommend this company for the price and coverage - just be aware that there are growing pains.
Insurer: Figo
By: Susanne
Horrible payout, insurance too expensive, takes to long to receive payment, if any.
Have two Westies. File very few claims on them. This insurance that they have had all their lives has consistently gone up in price and the payouts are very small. Will find another insurance when I get another dog. Am done with VPI/Nationwide.
Insurer: Nationwide
By: CARMEN
HELPFUL, COLLABORATIVE, HOSPITABLE
The best!!!!!!!!! Cuts down the cost to an incredibly reasonable and manageable amount!
Insurer: Nationwide
By: Jacqueline
Impressed
So far after three months of coverage I have been nothing but impressed with Nationwide Insurance. The claims process is simple and they have processed all of my claims in a fair and efficient manner. I am very please and happy to have this insurance for our family!
Insurer: Nationwide
By: Tammy
Embrace offers us honest, helpful service.
We bought Embrace Pet Insurance when our Morkie was about five years old. (I offer support to people facing end-of-life choices with their animal companions, so I've seen first hand how difficult endings can be, and without medical coverage it gets even harder.) After her cancer diagnosis this past summer, feeling there was still a lot of life left in her, we decided to pursue treatment, an expensive and long process: Embrace made this choice possible. She's doing great, the cancer being caught early and treated thoroughly. We couldn't be more grateful we invested in this insurance!
Insurer: Embrace
By: Eliza
Highly Recommend from an 8 year Embracer
I have been a policyholder for my two dogs since 2010. I have been very happy with my entire service experience with Embrace. They have the most comprehensive coverage without the high dollar premiums that others charge for less coverage.
Insurer: Embrace
By: Belinda
All is well!
All is well! Happy! I have peace of mind as a pet parent of 5 furbabies! Wonderful company!
Insurer: Trupanion
By: Patricia
Is excellent
For me is a pleasure talking about the insurance for my pet Sydney Lee. This insurance ASPCA is excellent. Claims are paid quickly. It is economic relief. They also have an excellent support team at the customer. Great customer service.
Insurer: ASPCA
By: Brunilda
Embrace has made my experience with my new dog more enjoyable and less stressful!
Getting a dog can be one of the most joyful experiences in life, but sometimes the expense can cause some worry and stress. I decided that with my new goldendoodle, I would enroll her in an insurance program so that I can take the best possible care of her without having surprise expenses wreck my budget and cause me stress. When I researched, most companies did not offer anything in the line of preventive care. That's when I discovered Embrace! They have a healthy rewards program. It's like putting money aside for preventive care. Only I am not disciplined enough to do that, so the extra I pay each month for the healthy rewards comes right back to me when I get her shots, checkups, grooming, etc. It really works for me! Also, Embrace is very timely in getting my money back into my bank account. It's totally worth it!
Insurer: Embrace
By: Denise
your rates are expensive and the coverage isn't especially spectacular.
your rates are expensive and the coverage isn't especially spectacular. problem for me is now that the cats are older, switching would cost more than just staying with you--especially as I am preparing to leave my cats with a cat sitter for the next several months!
Insurer: Trupanion
By: Kim