Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,468 total


February 17, 2018

Love the service

Love the service when I’ve used it but the prices are too high.

Insurer: Trupanion

By: Vicki

Useful
February 17, 2018

Love the service when I’ve used it but the prices are to high.

Love the service when I’ve used it but the prices are to high.

Insurer: Trupanion

By: Vicki

Useful
February 16, 2018

Lifesavers

Healthy Paws has truly been an affordable lifesaver for my 2 year old mini bull terrier that has undergone 4 surgeries now. They have been speedy and efficient with my multiple claims and have even reached out to check on my sick pups health status. I am so appreciative for getting health insurance through them since day 1.

Insurer: Healthy Paws

By: Chelsea

Useful
February 16, 2018

Excellent service. Fast claim processing and reimbursement

Very satisfied with everything so far. Easy to submit claims online. Fast processing and no hassle. I feel I made a good choice in selecting Nationwide Pet insurance.

Insurer: Nationwide

By: Ron

Useful
February 16, 2018

Deductible

Do not like how your deductible works per illness. There are way better plans out there that offer better deductibles. That’s why I am leaving Trupanion and going to another company.

Insurer: Trupanion

By: Barbara

Useful
February 16, 2018

Like Trupanion.

Like Trupanion.. and the staff, always friendly.. But I can't justify being charged more because I am moving to another area “ in Calgary Alta” ..because of my new postal code .

Insurer: Trupanion Canada

By: Gail

Useful
February 16, 2018

Rate

Your rates keep increasing monthly where i have family members that have pet insurance through another provider and there rates have been the same since there puppy was 2 years old. Other than the rates I would highly recommend.

Insurer: Trupanion

By: James

Useful
February 15, 2018

Nationwide is great - the best customer service, I post on facebook and tell everyone about them.

OUTSTANDING - I recommend Nationwide to everyone - the customer service agents are always there to help. I have used them for years and have been approached by other insurance companies - THERE IS NO WAY I WOULD CHANGE. This is by far the best pet insurance out there.

Insurer: Nationwide

By: suzie

Useful
February 14, 2018

A pleasure to deal with

ASPCA insurance was a pleasure to deal with, their app is very easy to use and their reimbursements are sent in a timely manner.

Insurer: ASPCA

By: Karen

Useful
February 14, 2018

Covered the Big Bills, Quickly

I have been a big believer in pet insurance for many years, but this year was the first when it really and truly came through. I was drawn to Embrace for two main reasons: the optional wellness benefit (yes, please!) and the annual deductible, as opposed to one per condition. My dog already has several issues that were considered pre-existing, but I knew I wanted her insured in case of any new chronic or acute illnesses that could crop up. I won't gloss over things - my early experiences with Embrace's customer service left something to be desired. When we had to euthanize one of our dogs, there were some hiccups with us continuing to get billed for her policy, and for confusing her records for those of our other dog. They also sent a notice to our vet that said "We've covered $0 of this service." Not a great impression. But when it mattered, they stepped up. Last year, my relatively low-key dog shocked us all by tearing her cruciate ligament the Sunday before Christmas. Since she never had any orthopedic issues prior to that, Embrace covered everything from the X-ray to diagnose to her to the hospital stay for TPLO surgery to the laser therapy treatments she's receiving to help her heal. Now, that's great, but it is what ANY quality pet insurer would do, but they came through when our reimbursement check for the surgery - well into the 4 figures - failed to show up in our mailbox after the 10 business days from being cut, as promised. I called to speak with someone, and they immediately canceled the check and set me up for direct deposit. Now there's no more waiting for checks - the funds go directly into my bank account. They understood the urgency and took action. I've had to submit around a dozen claims since December, and all have been assessed and paid in a timely manner. Has the experience been 100% smooth? No - hence the less than perfect rating. But I am happy with the results and with the company as a whole.

Insurer: Embrace

By: Jaime

Useful

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