Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Keep up the good Job!
We are pleased to have Nationwide Insurance. We do not regret of getting it. Thank you guys and Keep up the good job!
Insurer: Nationwide
By: Martha
Fantastic customer service
I always dread having to call large companies because I have always had poor experiences with their over the phone customer service, but ASPCA is different. Every time I have called I have been able to get through right away; no wait times! Every person I have spoken to has been extremely kind and helpful. I have never hung up the phone frustrated with them. They also always ask me how Louis is doing and I love that! The question feels genuine like they actually care how he is feeling. I have not experienced delay times when processing a claim from ASPCA, which is phenomenal. I am all around pleased with the customer service I have received from ASPCA Pet Health Insurance. When people ask me what insurance I have for Louis I always tell them ASPCA and praise them. Not only is their customer service excellent, but their rates are reasonable and I like that I can pay monthly, annually, semi annually, or yearly! The wellness add on was a plus because I had a hard time finding that with any other pet insurance company. Also, the app is so conveinient!! Throughoully pleased with my experince thus far with ASPCA Pet Health Insurance!
Insurer: ASPCA
By: jenna
Insurance on my puppy was one of the best things I could have done.
Insurance on my puppy was one of the best things I could have done. You never know when something could happen to your best friend and when it does you do not want to worry about how to pay for it. In our case we found out he had a liver shunt and were able to get a surgical correction. It’s been a heart breaking first start to his life but insurance was there to help us get the best care for him and we are hopeful he will be able to live a long happy life. I will be recommending this to all my friends and the breeder of Uli is also now extolling the virtues of insurance and Trupanion to all her owners and to her colleagues. Thank you Trupanion, you have a customer and a fan for life.
Insurer: Trupanion
By: Susan
I wish my Health Insurance was this easy to understand
I am very happy with all of my interactions with the Embrace team so far. When I was looking for Health Insurance for my newly adopted puppy I had a lot of questions. The woman who took my call was great. She started and finished the process. She had answers to all of my questions, and more importantly was able to explain things in a way that actually made sense to me. I'm sorry I don't remember her name, because she really sold me my insurance. They have every option you could possibly want for your pet, and I really think the prices are very reasonable. I never purchased insurance for any of my previous pets, but that will never happen again. Thank you Embrace, for making payment and claims as easy as you do.
Insurer: Embrace
By: Debra
Amazing!!
Healthy Paws literally saved my dog’s life! Without it, I wouldn’t have been able to get her the treatment she needed. Healthy Paws paid my claims quickly and it gave me peace of mind to know that I would be reimbursed quickly following some large expenses. Knowing I had great insurance made all the difference.
Insurer: Healthy Paws
By: Kristin
Such helpful piece of mind for this first time dog owner!
I joined on the advice of a friend, and while I hoped not to have to use it, it turns out my puppy is very hyperactive and has needed to go to the vet a couple of times in his first year. Even just having the early check ups mostly covered is great, and the piece of mind is so invaluable. Great value for money, especially for a puppy. I have a cat too, and the fee to have her fully covered was quite expensive (she's 13), but just having the emergency and wellness coverage for her is really worthwhile to me.
Insurer: ASPCA
By: Lucy
Rate increases
So very disappointed in trupanion and their hidden rate increases. What is the point of insuring a young puppy if the rates just increase as they get older. Its really too bad a company that says they want to protect your pet takes advantage o their owners this way.
Insurer: Trupanion Canada
By: jeff
Good Company
I was initially with Petsbest and switched to TRUPANION because they seem like a better company, meaning if my pet had an accident they insure all problems. My other insurance company would insure a broken bone, but not torn ligaments. Suffice to say, I cancelled Petsbest and chose this insurance company. I think a lot of negative reviews are written by people who do not or refuse to understand that PRE EXISTING health issues are not covered. If you have a pet who is 100% healthy at time of signup, you have no claim issues. Overall I’m happy with TRUPANION.
Insurer: Trupanion
By: Sylvia
Very Pleasantly Surprised With How Easy & Pain Free Figo's Claims Process Is
I had been pondering health insurance for my two dogs, Frank & Pogo, for some time and spent literally MONTHS researching policies and checking reviews and comparing coverages. I decided on Figo and crossed my fingers that it could be as easy as the ads implied. To date, I have had to submit two claims for Frank (thankfully, none for his brother to date) and both times, the process has been simple and straight forward. The first claim, January of this year, was right around the time Figo experienced some growth and the claims process was moving a little slower than normal BUT Figo kept me updated from the time I submitted the claim until it was closed and communicated that they were in the process of expanding to lessen the time it took for claims to be reviewed. The truth of that was borne out on my next claim which I just submitted on 04/28/18...I actually got my payment for that claim TODAY. That was super fast & hassle free. Figo has excellent coverage options, including a 100% reimbursement plan which I opted for. The rates are reasonable, the app & website are FANTASTIC. I particularly liked that Figo does NOT offer a "wellness package" as I wasn't interested in coverage for routine visits but more for out of the ordinary expenses for my guys. This has turned out to be the perfect policy and perfect insurer for us. I have recommended Figo to everyone I know with pets and I wrote my vet an email last night and asked her to share my experience with other clients who were looking for insurance for their own pets (her office is a big proponent of pet insurance and have lots of info available on lots of plans but I thought some real life experience with Figo would be helpful to other pet parents.)
Insurer: Figo
By: Jen
I would recommend you to anyone that has a pet
I adopted 2 dogs about five years ago and decided to take your Insurance for both of them . I had recently lost my dog that I also had Insurance on with your Company. I only have good things to say. Insurance might seem expensive but if you need it you will be glad that have it., I didn't expect my five year old dog, Pumpkin, to loose control of her legs and need back surgery. The surgery cost of $5000 and everything was covered except $400. I can not say how grateful I was to know that I did not need to worry about paying Vet bills and could concentrate on getting Pumpkin well. Way to go Nationwide.,
Insurer: Nationwide
By: Lynda