Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,468 total
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Thankful for Pets Best.
Leila has a eye condition that requires routine follow up exams and medication's for life. I live on a fixed income and I am so thankful for Pets Best. I have recommended Pets Best to family and friends. Thank you.
Insurer: Pets Best
By: Jack
Helped me afford an expensive surgery for my pet.
Buying pet insurance was the best decision I made, specifically my puppy who had ingested a foreign object which required a $5,000.00 surgery to save his life. I would never have been able to afford that type of expense. So this ultimately can made some people have to not be able to save their pet's life because they cannot afford the enormous vet bills for surgery. I would never go without pet insurance ever again. That one instance sold me forever!
Insurer: Pets Best
By: Laura
Happy with the great claim response and service. Not happy that the rates continue to climb each year.
Have been with Trupanion since 2008 and am very happy with their service. Claims are responded to quickly and communications are handled well. However, I am frustrated that every year the rates have been raised significantly with the same explanation of 'hey, it's expensive out there'. Doesn't matter if I am a long term client or not, and that my dog is pretty much healthy or not.
Insurer: Trupanion
By: Kate
Pleased with the Pets Best team.
I am pleased with the response from the team there. My only objection is how little you pay for various wellness items. It really doesn't reflect current charges by veterinarians.
Insurer: Pets Best
By: Leonard
very satisfied.
very satisfied, good service.
Insurer: Pets Best
By: Taichi
Nice customer service and claims reps
Expensive but I have no other option because my old is old I have been very satisfied with pets best, nice customer service and claim reps.
Insurer: Pets Best
By: Alice
Claims experience is good
Claims experience is good with the exception of having to satisfy deductibles for everything It seems. The other complaint I have is that my payment has increased every year since I signed up which I was told wouldn't happen when I gave my business to Trupanion....afraid to go to the vet as Trupanion will raise my rate next year....and she isn't even 3 yet!
Insurer: Trupanion
By: Cathy
Trupanion helped us out
For our puppy we decided to get trupanion after having several dogs in the past that ended up costing a small fortune when they became ill. We are so happy with this insurance as we have had to use it for our 9mth old puppy. I would encourage anyone with a pet to get insurance as you never know when you will need it!!!
Insurer: Trupanion
By: Shelley
Worth the cost...
For anyone trying to decide whether pet insurance is worth the cost, it most definitely is! No matter how much you strive for good health and the safety of your pet, things happen. Having pet insurance has helped us through many costly expenses that we never saw coming. My small monthly premium is totally worth the peace of mind it provides. Thank you PetsBest for being there for our much loved furry family members!
Insurer: Pets Best
By: Kim
Not impressed.
Over the last month I have had 1500$ in vet bills because my dog developed a stubborn cough. Of that 1500$, 700$ was my deductible. Of the remaining 800$ Embraced decided they only needed to reimburse me 120$. My plan calls for 90% reimbursement, my math is showing they’re reimbursing me for 15%. 15 is a long way from 90. Way to take care of your customer and hold up your end of the bargain, Embrace. I’d have saved money by not paying for the monthly premiums and just paying the entire 1500 out of pocket. Maybe you should start covering ALL of the care past the deductible and not nitpicking what is covered and what isn’t. As soon as I get my measly 120$ I’m cancelling my policy.
Insurer: Embrace
By: Daniel