Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,536 total


December 11, 2018

Easy claims process

Easy claims process and Trupanion pays according to the stated policy. I've a always had great customer service when needing to speak to a representative.

Insurer: Trupanion

By: Rosedale

Useful
December 11, 2018

The claims process

The claims process has been great for the most part; however, it takes weeks to get my reimbursement and Trupanion doesn't cover things that other pet insurers (like Nationwide) do, like the cost of the actual visit or things you consider pre-existing - like allergies. But overall, I've been happy with Trupanion.

Insurer: Trupanion

By: Jennifer

Useful
December 11, 2018

I can't afford the lower deductible

Although our vet is experienced in the billing aspect, with 3 dogs my premiums are expensive and I can't afford to lower the deductible. For example our 2 dogs just went to the vet and it was $400. later out of our pocket.

Insurer: Trupanion

By: Anne

Useful
December 11, 2018

I have been extremely happy

I have been extremely happy with trupanion over the past several years. Unfortunately the monthly payments keep increasing and what it used to cost me to cover 4 dogs now costs me to cover 2 dogs. So that is the only reason the score was not 10.

Insurer: Trupanion

By: Lisa

Useful
December 11, 2018

I have always been very happy

I have always been very happy with this company and when my rates went up , Amber was able to provide different options to accommodate me.

Insurer: Trupanion

By: Beth

Useful
Verified December 10, 2018

Better safe than sorry

We purchased pet insurance because our pup was born with congenital cataracts and a surgery was pending at the age of six months. Turns out we ended up using it for something that he ingested. We had to rush him to the pet hospital where he had to be put on an IV immediately and spend the night. A bill close to $1000, we ended up getting a good chunk of that back because of the insurance. I’m so glad we had it. I don’t doubt will use it again because he puts everything in his mouth.

Insurer: Trupanion

By: Karen

Useful
December 10, 2018

Great turn around and quick reimbursement

Our doodle had an ear infection one week followed by a bout of gastroenteritis. Our vet filed his claims for us and both were approved within a week or so and two checks arrived in the mail within a week of approval. These were expensive vet bills over $400 and $500 making a one year insurance premium on our Sam (labradoodle) so well worth it. We recouped most of our money spent out of pocket. Thank you Nationwide!

Insurer: Nationwide

By: Neal

Useful
December 10, 2018

Pets Best is platinum of any pet insurance

I have had Pets Best for over 9 years and it continues to be the platinum of any pet insurance! I am probably your best advertisement since I brag about you to all of my friends and recommend it to everyone including the staff at my vet's office.

Insurer: Pets Best

By: Randy

Useful
December 10, 2018

It's been simple

It s been simple to submit claims and quick payment although I feel the rates are increased a lil too often. I have 3 dogs with you. It is getting too expensive.

Insurer: Trupanion

By: Kelli

Useful
December 10, 2018

Trupanion is great.

Trupanion is great. They let you know exactly what you will be paying and the coverage is so helpful. They saved me a lot of money with my dogs knee surgery.

Insurer: Trupanion

By: Violet

Useful

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