Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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My dog is the poster child of pet insurance
Since I adopted Mowgli 5 years ago, he's had 3 instances of serious medical attention: splenectomy, leg amputation, and left over splenetic tissue acting out (years after the splenectomy!!). Each instance was over $5000 and Pets Best is the only reason I was able to afford his care. I can't tell you how relieving it is to not have to consider the cost of life saving treatments when I know I'm getting 90% of it back with his plan- and he definitely does need the premium plan, if you can't tell!! I tell everyone who comments on his maladies that pet insurance is the reason why I'm not destitute and he's still alive.
Application is user friendly and very…
Application is user friendly and very simple, not to mention quick. Pricing seems to be a little cheaper than my old plan so….saving a little and less deductible was nice.
Insurer: MetLife
By: David Cortez
I was pleased to get $90 back on a…
I was pleased to get $90 back on a wellness exam. This helped cover all vaccines and his check up.
Insurer: Spot
By: Cynthia
I have been looking and comparing…
I have been looking and comparing plans. I was happy to be able to choose what coverage I wanted.
Insurer: Nationwide
By: Deborah Deal
Fast Reimbursement, No Hassle
Our dog recently had an accident requiring an emergency procedure — the vet bill came to about $5,000. We had Pumpkin Pet Insurance and filed a claim the following day. I expected weeks of back-and-forth, but the reimbursement hit my account the very next day. With a 90% reimbursement rate and $500 deductible, we got back $4,000 on a $5,000 bill. Couldn’t be happier. Highly recommend.
Insurer: Pumpkin
By: Kris
Response time is great, HOWEVER....
Response time is great. Payment is very fair, definitely according to the policy I signed up for. However, and this is a BIG however, the website is often very difficult to sign in to. I often get an error message, and it is sometimes days - not hours - later when I can finally get onto the website. This is a big red flag to me.
Insurer: Pets Best
By: Irish Lass
I just cancelled
I just cancelled my MetLife Pet Insurance. My cat vomited once during the two-week waiting period in October 2025. Now every claim that has anything to do with vomiting is being denied on the basis of a pre-existing condition, even a trip to the ER with entirely different vomiting symptoms (appeal denied). My understanding is that vomiting in a cat is a symptom and not a condition. For example, cats can vomit due to eating too much too fast or medical conditions such as hyperthyroidism or lymphoma. Hyperthyroidism or lymphoma should be categorized as a pre-existing condition if this was the case, not the symptom of vomiting. I consider this policy to be worthless for my purposes of giving my cat the best care regardless of the price.
Insurer: MetLife
By: Cynthia Newton
We filed a claim and our insurance rate…
We filed a claim and our insurance rate doubled every month. Talked to them and said that happens and wanted me to take some things off the insurance plan to bring it down a little bit. To have it doubled is pretty bad, so disappointed in the insurance. So beware if you file a claim!!
Insurer: Embrace
By: Becky Sewell