Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,536 total
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They used to be good. Not anymore!
They used to be good. But, once you renew your policy, they start doing whatever they can to deny claims, their responses get slower and slower, and their prices go up. They try to relating EVERYTHING to a prior condition in an effort not to pay the claim. My dog recently visited an ER because she had bloody diarrhea. They denied the claim because she has a previous condition of osteoporosis-artheritis. Huh??? No longer happy - at all!
Insurer: Embrace
By: Michael C.
Nationwide seems to be the best Pet insurance I have found, and I am glad that I found it after checking so many.
Yes this company is offering the best insurance for my Chloe.
Insurer: Nationwide
By: Aida Castro
Fees
I think your monthly premiums are fair. I do wish you would be a little bit more faster when pay back customers.
Insurer: Spot
By: Linda Huffman
New Satisfied Customer
We recently signed up for pet insurance. I was impressed with Prudent Pet's options and rates from the start. Then I needed to contact their customer service, which was stellar, to make some changes. They were responsive with a quick turn around and willingness to assist. We haven't had to file a claim yet but hopefully it will be as easy as making changes to our policy.
Insurer: Prudent Pet
By: Katy
I have used Metlife pet insurance for…
I have used Metlife pet insurance for the past few years and very happy with how simple it is and how quick the money comes back.
Insurer: MetLife
By: Beth Defranco
I compared prices and services with…
I compared prices and services with other companies, and this seemed to be the best choice for coverage and price.
Insurer: Nationwide
By: customer
American Bully Ares
Since 2021 we had our American Bully Ares, we had Pets Best Health Insurance. After two years he developed head tremors and epilepsy, Thanks to Pets Best insurance we were able to provide Ares with the best healthcare available because of Pets Best affordable insurance. We were always reimbursed for 90% of up-front costs on claims. Payments were always refunded in allotted time. Unfortunately we lost Ares March 05, 2026 he didn’t recover from his palate surgery to help him breathe better. Through this horrible time Pet best was with us through the process, and we are extremely thankful for them! Ares claim was $8983.55 , Pets Best refunded us and the hospital on claims.
Insurer: Pets Best
By: Chris Maddeford
Claims are easy to submit
Claims are easy to submit, and fair payment is made based on your plans qualifications. I know what to expect each time I file.
Insurer: MetLife
By: customer
I love Pets Best
I love Pets Best. Never a problem submitting claims and the payments are timely. Also customer service staff are friendly and easy to work with.
Insurer: Pets Best
By: Ann Marie van Geuns
Just a ripoff!!!
After eight years of paying Healthy Paws insurance and finally getting back the amount close to the amount of the monthly payment. They changed my deductible from $250 to $500 and my reimbursement percentage from 80% to 70%. I dealt with the price increases from 50.07 in 2018, 112.72 in 2024, 152.44 in 2025. This year it was 142.95 down approx 10.00 but reduced policy as stated above.
Insurer: Healthy Paws
By: Karin