Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,536 total


May 05, 2026

Do not buy pet insurance here

We have had a pet insurance policy with them for our cat for the past 16 years. We have never had a issue and our monthly payments have been reasonable increased over the years but they just went from $106 per month to $245 which is close to a 150% increase. We have paid this company over $20,000 over 16 years and now our rate is unaffordable to us just as our cat is likely going to need insurance the most. We haven't made many claims and when I asked about the increase I was told it is determined by breed, vet costs in our area and inflation. The 150% increase seems like a stretch and it feels like this company is trying to rip me off and they are acting in a gross, unethical way. How is it in any way, shape or form okay for companies to have a consistent premium for 16 years and then just increase it so exponentially that people who have paid into it for years can no longer afford it.

Insurer: Pets Plus Us

By: Nadia

Useful
May 05, 2026

Trupanion was there for us when Buddy…

Trupanion was there for us when Buddy needed treatment, making it possible to get everything he needed to get back to being the playful pup he is. Trupanion gives us peace of mind concerning buddys treatments affordability.

Insurer: Trupanion

By: Raymond

May 05, 2026

The monthly cost of keeping my pets…

The monthly cost of keeping my pets insured is becoming quite expensive. I had to lower coverage just to keep it. Its getting ridiculous how expensive it is.

Insurer: MetLife

By: customer

May 05, 2026

Dependable

Dependable, easy upload requested paperwork, received ample updates via eamail, payment in satisfactory timeframe. Considered looking into cheaper pet insurance but I feel for the above reasons I'm staying with MetLife Pet Insurance for Bourbon's care

Insurer: MetLife

By: Susan Boyles

May 05, 2026

Easy enrollment

Was easy to enroll. Good coverage prices compared to a lot of places. Supports our troops.

Insurer: MetLife

By: Robert

May 05, 2026

The copay and coverage was incredibly…

The copay and coverage was incredibly disappointing. I wasn't even aware that we had an obnoxious copay. $180 a month for two dogs with no issues for the last 4 years and they cover half of an emergency vet visit. Gross.

Insurer: Pets Best

By: Patrick Ralston

May 04, 2026

Prudent Pet is not only affordable…

Prudent Pet is not only affordable during these difficult times but their customer service is top of the line. The entire process of insuring our most precious pet and family member was very easy. We highly recommend Prudent Pet for your insurance needs.

Insurer: Prudent Pet

By: shyangelgmail.com

May 04, 2026

After 14 years as a loyal customer

After 14 years as a loyal customer, I’m extremely disappointed with Nationwide Pet Insurance. Premiums have increased year after year with no transparency or itemized explanation of what’s driving the cost. My current pet has had no prior claim history, aside from routine annual wellness visits, which makes these increases even more difficult to understand and justify. These ongoing increases feel excessive and leave long-time customers in a difficult position—especially when switching providers is not a realistic option due to a pet’s age or pre-existing conditions. When I contacted customer service, I was told there was nothing they could do. No solutions, no flexibility, and no accountability. Loyal customers deserve better communication and fairness. Based on my experience, I would not recommend Nationwide Pet Insurance.

Insurer: Nationwide

By: Mel. M

May 04, 2026

Blue's eye surgery.…

I had to take my dog Blue to eye surgery because she had a "Deep corneal ulcer to the rt eye. The surgical team got in touch with Trupanion and filed the needed forms. Trupanion gave approval immediately. Blue was scheduled the next day. I only had to put down a deposit. Blue had successful surgery and we took her home later the same day. she has a follow up appointment a week later. Complete recovery about three weeks. Without Trupanion insurance I would have spent $5000 and $8000 dollars. I am very thankful for the coverage i got for Blue's operation.

Insurer: Trupanion

By: Daniel Winn

May 04, 2026

The prices are fair

The prices are fair, it's easy to put a claim in and get your money. If there is an issue I have found it that it's easily and very quickly solved. And everyone I have spoke to when I do have to call customer service has been more than wonderful!

Insurer: MetLife

By: customer

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