Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Thank goodness for nationwide pet insurance!
Nationwide saved us when our puppy ate a tennis ball and needed emergency surgery. Coverage was excellent and ease of submission and refund was amazing during such a difficult time. We are so glad we chose nationwide!
Insurer: Nationwide
By: Nicole
Easy Claim
Appreciate the ease of submitting a claim and payment
Insurer: Nationwide
By: Claire
Premium Invoices
It might help to reduce costs if you only sent one invoice for premiums about one month before the expiration date. I'm receiving three notices, the last of which usually arrives after I've already paid the premium. Also, when I get an email regarding a pending claim, it would help if the email mentioned the name of the pet as I have three cats insured with you.
Insurer: Nationwide
By: Maureen
Good Pet Insurance
Easy to submit claims, prompt handling and payment. A bit expensive for the coverage.
Insurer: Nationwide
By: Vera
100% satisfied
I wasn't sure if it would be covered but it was. No hassle and a quick payout.
Insurer: Trupanion
By: Jennifer
Bee Sting.
My dog was stung by a bee and his face was swollen. I took him to our veterinarian and he only needed a steroid injection. My veterinarian submitted the claim. Although neither the exam nor the injection were covered by insurance the injection was at least applied to the deductible. The process was easy breezy and we had an answer within minutes.
Insurer: Trupanion
By: Su.
Trupanion came to the rescue for us
The process was very easy and it made us glad that we've had Trupanion for our Goldie all this time. Thank you!
Insurer: Trupanion
By: Katherine
you can choose your deductible and monthly payment.
you can choose your deductible and monthly payment. Excellent customer service readily answers all questions.
Insurer: Trupanion
By: Ann
Best pet insurance
We have had pet insurance through several companies over the years. Pets Plus Us has been the very best. Comprehensive coverage and very easy processing as well as timely payment. We have made routine claims as well as two emergency claims one of which was a very significant amount for an emergency endoscopy. Each time processing simple and payment fast. Customer service wonderful.
Insurer: Pets Plus Us
By: Chris
Happy with how easy it was to sign up for insurance and to add coverage.
Happy with how easy it was to sign up for insurance and to add coverage. Haven't yet dealt with asking for reimbursement for claims...will see what happens in the future if and when I have need for reimbursement.
Insurer: Trupanion
By: Margaret