Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


June 24, 2020

Nationwide Rocks

My Bernedoodle got very sick a few weeks ago. Throwing up dry heaves etc. Took her to the vet where she received fluids, an anti-nausea shot, and Xrays to see if there was a foreign body in her. Luckily there was not. The bill was close to $500. Yikes!!! Thanks to nationwide I had a check to cover it less my deductible. So fast so easy and they re always so helpful and caring.

Insurer: Nationwide

By: Gayle

Useful
June 24, 2020

Easy claim

I got Nationwide pet insurance from my work, They are straight forward insurance, covers 90% of the claim, except for their exclusions and you can find it in your policy. The only thing I really don’t like is you have the pay out of pocket. Like what if you don’t have that amount of money on hand? And the deductible You pay on your first claim of the year not spread out. But anyway, I’m just glad I have pet insurance.

Insurer: Nationwide

By: beverly

Useful
June 24, 2020

Nationwide is there for your dog.

Quick application. Quick & easy claim process.

Insurer: Nationwide

By: Kathy

Useful
June 24, 2020

Felt 100% scammed.

You took both my downpayment and premium and then didn’t officially insure me until 12 days later. All the while knowing the first visit for a new puppy is THE MOST EXPENSIVE. I already wrote to the commissioner. I feel like this has happened to quite a few people and could be actionable. I’m very disappointed in this company at the moment.

Insurer: Nationwide

By: Jennifer

Useful
June 24, 2020

Preventive medication

Max's most recent claim is under review, and I was contacted quickly. His past claims have been paid timely, and I expect this one to be no different,

Insurer: Nationwide

By: Edward

Useful
June 24, 2020

Love Nationwide! Best pet insurance. Our third dog on Nationwide.

Prompt payments, thorough coverage! Thank you,

Insurer: Nationwide

By: Linda

Useful
June 24, 2020

Excellent Pet Insurance

With several animals in our home, it is huge peace of mind to know their health care needs will be met without overburdening us financially. The online claims process was easy and I was promptly reimbursed.

Insurer: Nationwide

By: J.Collins

Useful
June 24, 2020

Great Insurance

We have had Nationwide Pet Insurance for 2 years now. When we first got the coverage I thought it took too long until you received you explanation of benefits and your payment. However, over the last year that has changed dramatically. I mail my claims and it takes a week but then within a day or two I have my link for direct deposit. We are very happy with Nationwide.

Insurer: Nationwide

By: Mary

Useful
June 24, 2020

Simple, fast and painless.

Never had to fight over a claim. (Although I have a clear understanding over what is and isn’t covered). Always reimbursed within a week at most. Filing the claim takes me about 60 second and I can do it right from my phone. Super easily and painless. So thankful for this insurance or my pet simply wouldn’t get the care she needs in the timeframe she needs it if I didn’t have it.

Insurer: Nationwide

By: Stephenie

Useful
June 24, 2020

I am so thankful for ASPCA Pet Insurance!

I have ASPCA Pet insurance for both my dogs. Recently one of my dogs became very ill and I was at my vet or the emergency vet 2-3 times a week. It turned out she had a rare kidney infection and is now doing much better, but the testing and vet bills really added up quick. ASPCA handled my claims quickly and I received payments on some of the larger bills in just a few days. It was a blessing because those funds were needed for her continued care, since this was an issue that took a couple months to diagnose and clear up. It is also very easy to submit the claims on their website. It only takes a few minutes. I really appreciate ASPCA being there for me.

Insurer: ASPCA

By: Penny

Useful

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