Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


June 29, 2020

Quick and painless

The claim took a matter of minutes. I received payment with a few days. If only human medical claims could be this easy! Definitely recommended.

Insurer: Nationwide

By: Ryan

Useful
June 29, 2020

Easy claims process

The process of submitting the claim online was very easy I just scanned in the bill and attached it to the request. once the claim was submitted it took about four days for approval and the money to be transferred electronically. I was very pleased with how everything worked out. Having this policy gives me some peace of mind that my girl will have the best care available.

Insurer: Nationwide

By: Ethan

Useful
June 29, 2020

Quick reimbursement with no hassles

Each and every time I have submitted a claim over the 10 years my dog has been covered by Trupanion, Trupanion has quickly reimbursed me without any issue. Love them!

Insurer: Trupanion

By: Kathie

Useful
June 29, 2020

Easy working with Trupanion

good communication and turn around in payment so far

Insurer: Trupanion

By: Michele

Useful
June 29, 2020

THANKFUL

After my vet sent the info to Trupanion they were very quick to have the money deposited to my account. THANK YOU Trupanion!

Insurer: Trupanion Canada

By: Garth

Useful
June 28, 2020

Easy processing

Everything was so easy and fast submitting a claim and receiving the payback. Thank you for the easy service.

Insurer: Nationwide

By: Hilal

Useful
June 28, 2020

Emergency visit.

I liked that the hospital I visited with my pet processed the claim directly. I didn't have to wait long to get my bill with the portion payed by the insurance.

Insurer: Trupanion

By: Maricarmen

Useful
June 28, 2020

I love Trupanion!

Truoanion processes my insurance claims efficiently and the check is quickly deposited in my account!

Insurer: Trupanion

By: Arlene

Useful
Verified June 27, 2020

Trupanion is amazing and would recommend to anyone!!

I have had Trupanion for my pup since he was just a few months old and he is now almost 8. Trupanion is so easy to work with and incredibly fast to respond, usually within one day and then the check is in the mail! It's that easy! I never thought pet insurance could be such a breeze! Way easier than human insurance, that's for sure. Thanks Trupanion!! 😊

Insurer: Trupanion

By: Michelle

Useful
June 27, 2020

Fast and Simple claims processing

Trupanion claims are extremely simple to file and within a very short time I received the payment which was direct deposited into my account. Couldn't be any easier or quicker.

Insurer: Trupanion

By: Donna

Useful

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