Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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Baxter and Trupanion
I was expecting that the exam to determine the need for medication wold be paid for. Only the medication was covered. The process was seamless and I was reimbursed promptly. We have had Trupanion 8 years and have excellent support and service.
Insurer: Trupanion
By:
Glad I got insurance for my new rescue.
Very likely. I had to pay $900 to help my pup which was not money I had set aside. This was an emergency and my puppers is okay but getting $368 back helped alot. Glad I took out insurance.
Insurer: Trupanion Canada
By:
Easiest, no hassle process and fast payment!
First time using Pet's Best and it could not have been any easier! I took pictures of the bills on my phone and filed the claim online and received my checks exactly 3 weeks later! This puts my mind at ease since Zoey has been having digestive issues and we don't know the cause. I don't know how they will be long term because its my first time using them.
Insurer: Pets Best
By: Tamiko
Easy and fast!
Easy and fast! Highly recommend it to every fur baby parents!!!
Insurer: Trupanion Canada
By:
A true companion for your family.
easy to enroll. Once you take the time to understand what's offered, what your budget is and how to apply it to your needs it's simple.
Insurer: Trupanion Canada
By:
Excellent service fast claim payments.
Excellent service, fast claim payments. Speak with a real person when you call customer service!
Insurer: Trupanion
By:
Dental Claim
Quick to pay on claim. That's a plus.
Insurer: Trupanion
By:
Happy with Trupanion!
The process was quick and easy. I received confirmation very soon after submitting information.
Insurer: Trupanion
By:
Very fast and courteous response great customer service I love the piece of mind I get with having Trupanion.
Very fast and courteous response, great customer service, I love the piece of mind I get with having Trupanion.
Insurer: Trupanion
By:
Best service possible
I have a young little shorkie that has the tendency to eat things off the ground, apparently she ate a piece of bark and got stuck in her intestine. She has IBS issues so i just assumed she was not feeling well, but 5 days later she stopped eating and had to rush her to the ER in Santa Cruz. They did emergency surgery on her that evening and was in ICU for 3 days. This cost me over $8,000 and submitted my claim to healthy paws and had been reimbursed my policy 80% within 3 days and over the holidays. I even got an email from the customer service team asking for an update. LOVE THEM
Insurer: Healthy Paws
By: Robbi