Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
Other Categories
Best service possible
I have a young little shorkie that has the tendency to eat things off the ground, apparently she ate a piece of bark and got stuck in her intestine. She has IBS issues so i just assumed she was not feeling well, but 5 days later she stopped eating and had to rush her to the ER in Santa Cruz. They did emergency surgery on her that evening and was in ICU for 3 days. This cost me over $8,000 and submitted my claim to healthy paws and had been reimbursed my policy 80% within 3 days and over the holidays. I even got an email from the customer service team asking for an update. LOVE THEM
Insurer: Healthy Paws
By: Robbi
Healthy Paws was the BEST decision I ever made!
I did extensive research on various policies when I purchased Healthy Paws coverage for my puppy seven years ago. I have not regretted my Healthy Paws decision. My dog, Phoebe, recently experienced serious seizures which required a neurology consult. The insurance claim process is easy and I received my reimbursement check within 2 weeks of my claim. Amazing.
Insurer: Healthy Paws
By: Lori
excellent company fast response.
excellent company, fast response. very fair. great people
Insurer: Trupanion
By:
Easy to do and comfortable with my choice. Everything seems like it’s described well.
Easy to do, and comfortable with my choice. Everything seems like it’s described well.
Insurer: Trupanion Canada
By:
Quick Return for Money
I appreciated the fact that I got my money quickly.
Insurer: Trupanion Canada
By:
Great pet insurance
Very easy claims submission and fast reimbursement! Process was easy to understand and I was amazed at how fast it was processed even over a holiday. Thank you!
Insurer: Trupanion
By:
New member
Easy to enroll, well defined.
Insurer: Trupanion Canada
By:
Very Easy!
You make it very easy to submit and receive my claim.
Insurer: Trupanion Canada
By:
Love Trupanion. Always an easy process!
Super fast results!
Insurer: Trupanion Canada
By:
The process was very simple and very fast.
The process was very simple and very fast. I just uploaded the bills from the vet and within a very short time my claim had been processed and I received payment shortly after that. Great system.
Insurer: Trupanion Canada
By: