Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


January 07, 2021

Fast fulfillment of my request to update my credit card information.

Fast fulfillment of my request to update my credit card information.

Insurer: Trupanion

By:

Useful
January 07, 2021

very easy to submit claims fast payment and excellent customer service

very easy to submit claims, fast payment and excellent customer service

Insurer: Trupanion

By:

Useful
January 06, 2021

Baxter and Trupanion

I was expecting that the exam to determine the need for medication wold be paid for. Only the medication was covered. The process was seamless and I was reimbursed promptly. We have had Trupanion 8 years and have excellent support and service.

Insurer: Trupanion

By:

Useful
January 06, 2021

Glad I got insurance for my new rescue.

Very likely. I had to pay $900 to help my pup which was not money I had set aside. This was an emergency and my puppers is okay but getting $368 back helped alot. Glad I took out insurance.

Insurer: Trupanion Canada

By:

Useful
January 05, 2021

Easiest, no hassle process and fast payment!

First time using Pet's Best and it could not have been any easier! I took pictures of the bills on my phone and filed the claim online and received my checks exactly 3 weeks later! This puts my mind at ease since Zoey has been having digestive issues and we don't know the cause. I don't know how they will be long term because its my first time using them.

Insurer: Pets Best

By: Tamiko

Useful
January 05, 2021

Easy and fast!

Easy and fast! Highly recommend it to every fur baby parents!!!

Insurer: Trupanion Canada

By:

Useful
January 05, 2021

A true companion for your family.

easy to enroll. Once you take the time to understand what's offered, what your budget is and how to apply it to your needs it's simple.

Insurer: Trupanion Canada

By:

Useful
January 05, 2021

Excellent service fast claim payments.

Excellent service, fast claim payments. Speak with a real person when you call customer service!

Insurer: Trupanion

By:

Useful
January 05, 2021

Dental Claim

Quick to pay on claim. That's a plus.

Insurer: Trupanion

By:

Useful
January 05, 2021

Happy with Trupanion!

The process was quick and easy. I received confirmation very soon after submitting information.

Insurer: Trupanion

By:

Useful

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