Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


December 31, 2020

I was asked a question I answered it & was on my way.

I was asked a question, I answered it & was on my way.

Insurer: Trupanion

By:

Useful
December 31, 2020

Enrollment

Filling in the enrolment form was extremely easy to navigate.

Insurer: Trupanion

By:

Useful
December 31, 2020

Trupanion provides good pet insurance

I felt I received a good payment and it was done very quickly.

Insurer: Trupanion

By:

Useful
December 31, 2020

Trupanion Saved My Little Pip's Life

Two weeks ago, blood work revealed that my 4-year-old kitty Pip was extremely anemic and required a blood transfusion. Had it not been for Trupanion, I may have had to put my little girl to sleep. Instead, Trupanion covered most of Pip's $12,000+ of expenses for her hospital stay, blood transfusion and on-going care. They paid the vet directly so that I didn't have to max out my credit cards to get her the care she needed. I am so grateful to have my Pip at home with me now and recovering.

Insurer: Trupanion

By:

Useful
December 30, 2020

Always quick response to pay out

Always quick response to pay out

Insurer: Trupanion

By:

Useful
Verified December 29, 2020

Simply the Best

This Pet Insurance company is the best in so many ways. Always prompt service. Reasonable monthly rates with choice of deductible. Phone service is always met with very kind & helpful people. Even asking “ how is Thomas doing”?. Well worth every penny. Our Vet highly recommended Trupanion as the one to consider over all others. We have not been dissatisfied at any time.. Claim reimbursement is handled simply showing exactly what’s covered & they always send emails confirming your payment is on its way. Thank you Trupanion. Keep up the great service.

Insurer: Trupanion Canada

By: Audrey

Useful
December 29, 2020

Best pet insurance.

Great service, easy to use website, responsive to queries and fast payment.

Insurer: Healthy Paws

By: Laura

Useful
December 29, 2020

No regrets!

Affordable health insurance with a caring company and customer service team. I did a lot of research before choosing and by far they had the best feedback. Now having used them I can say, the reviews were accurate! I am a first time user of pet insurance and had no issues submitting my first claim or getting reimbursed when my puppy got unexpectedly sick. There is no price on having peace of mind and knowing that my baby will be taken care of if need be. I hope to not have to use it again, but it’s a safety net I am grateful for.

Insurer: Healthy Paws

By: Liz

Useful
December 28, 2020

Submit claim is easy; quick response!

It is always easy to submit a claim. They are quick to respond and money is deposited directly into my account in a prompt manner.

Insurer: Trupanion

By:

Useful
December 28, 2020

Trupanion really lives up to there name

The period between filing and payment from Trupanion was very short. Thank you

Insurer: Trupanion

By:

Useful

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