Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,056 total


Verified May 30, 2021

Would’ve been helpful if I was reimbursed with my finances being so tight but the deductible hadn’t been met yet by a few dollars.

Would’ve been helpful if I was reimbursed with my finances being so tight but the deductible hadn’t been met yet by a few dollars.

Insurer: Trupanion Canada

By:

Useful
Verified May 29, 2021

Best pet insurance on the planet!

Trupanion is a refreshing and professional organization to deal with. Claims are conveniently entered online and there is is an almost immediate response from the Trupanion staff. Claims are quickly adjudicated and funds are sent directly to my checking account. No surprises. No disappointments.

Insurer: Trupanion

By: Kenneth

Useful
Verified May 29, 2021

surprisingly easy

i expected the charge to get applied to my deductible -- somehow had not realized that my vet's office would submit the claim for me, which was a pleasant surprise not to have to figure out how to do that myself. so even though it was my first claim, it was Easy peasy!

Insurer: Trupanion

By:

Useful
Verified May 29, 2021

Brandy Noel

It took me less than 5 minutes to sign Brandy Noel up and knowing you are recommended by State Farm Ins made me trust you 100%.

Insurer: Trupanion

By:

Useful
Verified May 28, 2021

I was happy with the service they gave me and my dog when I had to take her to the vet.

I was happy with the service they gave me and my dog when I had to take her to the vet. And my credit card was compromised in the United States so it got cancelled waiting for new card. And Trupanion give me longer time to extend to make my payment which is late. Still waiting for my new credit card to come

Insurer: Trupanion Canada

By:

Useful
Verified May 27, 2021

Filing the claim and getting reimbursed was easy.

Filing the claim and getting reimbursed was easy.

Insurer: Trupanion

By:

Useful
Verified May 27, 2021

My Trupanion.

Trupanion took care of my claim quickly. I'm glad I chose trupanion for my pet's insurance.

Insurer: Trupanion Canada

By:

Useful
Verified May 26, 2021

Super easy vet filed claim for me.

Super easy, vet filed claim for me.

Insurer: Trupanion

By:

Useful
Verified May 26, 2021

Kathy, Hamilton ON

Reimbursement was made quickly.

Insurer: Trupanion Canada

By:

Useful
Verified May 26, 2021

Money I had coming back was in my account before I knew it.

Money I had coming back was in my account before I knew it. I was very pleased.

Insurer: Trupanion Canada

By:

Useful

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