Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
Other Categories
Easy but not the most information.
It was a very easy sign up but there wasn’t any obvious way to check what my policy entails. I just had a rough idea from my sister who already has trupanion.
Insurer: Trupanion
By:
Awesome
Easy to sign up straightforward. User friendly easy to understand.
Insurer: Trupanion Canada
By:
It was very easy and the person answered all my questions
It was very easy and the person answered all my questions
Insurer: Trupanion Canada
By:
Best pet insurance
Trupanion is the best pet insurance around. They have taken care of my dog Ziva which had to have surgery for a knee injury. They are always prompt on paying claims and making sure you don’t tress over paperwork so you can focus on getting your fur baby healthy. I absolutely love this company and their caring staff!! The price is very affordable.
Insurer: Trupanion
By: Darlene
Best pet insurance there is
I have been using Trupanion as my pet insurance for the past eight years. My dog has had several medical issues along the way, and Trupanion has always made it easy to submit a claim and get reimbursed quickly. I opted for the direct payment to my checking account for my reimbursements, which has been great. When speaking to representatives on the phone regarding a medical issue, they have always been helpful, knowledgeable, kind and caring. This has made difficult situations much easier to handle, knowing that I could always depend on Trupanion. I can't say enough about Trupanion, their quality of service and their representatives and highly recommend them.
Insurer: Trupanion
By: Cheryl
Quick insurance reimbursement
Our vet applied the insurance payment directly to our bill which was much appreciated.
Insurer: Trupanion
By:
Wonderful service!
Pet's Best has been wonderful to work with. They process my claims quickly, and if it is taking a little longer than normal (pandemic related, or course), they always email me and let me know. Coco and I will stick with them!
Insurer: Pets Best
By: Sherry
There is no other insurance agency like trupanion! If you dont have trupanion your making a huge mistake.
Karma is a Bull Mastiff X Boxer and by no means is a small dog. In previous experience with my staffy, the TPLO is not a new surgery to me especially when I found out the cost I was up against. Luckily, my vet goes above and beyond (as well as her staff) to make sure that your treated with the best of the best when it comes to insurance, board certified vet techs, and the best medication for the current condition. Trupanion was completely hassle free and really just wanted me to focus on the recovery of my beloved Karma rather than extensive medical bills that even though I am not in a position to fork out...still would have to keep my baby in the best possible health. Once a trupanion member, always a trupanion member.
Insurer: Trupanion Canada
By: Evan
Would Use Healthy Paws in the Future
I would 100% recommend Healthy Paws to any new pet owner. They are extremely easy to deal with, are quick to reimburse and provide easy to understand explanations of benefits. Our pup, Rosie, tragically came down with a very rare condition at just 4 years old. We did everything we could to try to safe her and Healthy Paws supported us through all of it. People often underestimate the lifetime expense of a pet. Knowing that the medical care of your furry loved one is covered by insurance is a huge relief when their health starts to decline. Thanks Healthy Paws!
Insurer: Healthy Paws
By: Jen
Awesome Experience
I have had the best experience with scanning my claims and sending them via email. True anion has be quick and very accurate with my claims. For instance, I emailed a claim on Tuesday June1 2021 and had my claim settled by Wednesday June 2 2021.
Insurer: Trupanion
By: