Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Awesome Experience
I have had the best experience with scanning my claims and sending them via email. True anion has be quick and very accurate with my claims. For instance, I emailed a claim on Tuesday June1 2021 and had my claim settled by Wednesday June 2 2021.
Insurer: Trupanion
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Quick and easy
Very easy to submit on the app and payment was received expeditiously
Insurer: Trupanion
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Processing was fast.
Processing was fast...
Insurer: Trupanion Canada
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Efficiency
Always quick and easy payments on claims.
Insurer: Trupanion
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Exceptional Service and turnaround.
The process was easy, quick and easy to understand.
Insurer: Trupanion
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This was the 1st claim submitted and it couldn't have gone any easier.
This was the 1st claim submitted and it couldn't have gone any easier. The process was simple and the response time from start to finish of the claim was unbelievable. Submitted the claim on a Tuesday and funds were in my account by Friday. Would highly recommend TruPanion to friends.
Insurer: Trupanion
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Trupanion Insurance is a must and a grea
Extremely quick turn around time for reimbursement
Insurer: Trupanion
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Fast and effective service.
Fast and effective service. I was on a thirty-day trial, and you still paid
Insurer: Trupanion Canada
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It's been several months now and I am STILL waiting for my summary of coverage.
It's been several months now and I am STILL waiting for my summary of coverage. I was told I would receive it after the first 30 days. How much longer? How much more money will be taken before I even know what coverage I have? Ridiculous.
Insurer: Trupanion Canada
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The staff are wonderful and helpful.
The staff are wonderful and helpful. I also like the payment options.
Insurer: Trupanion Canada
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