Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,056 total
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Wonderful
I had a flawless sign-up process and it was easy to navigate.
Insurer: Trupanion Canada
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Trupanion is very prompt with their payments
Trupanion is very prompt with their payments
Insurer: Trupanion Canada
By:
There was an error on the vets invoice once I submitted the corrected invoice I was paid pretty quickly.
There was an error on the vets invoice, once I submitted the corrected invoice, I was paid pretty quickly.
Insurer: Trupanion
By:
Trupanion has been great and quick to respond whether it's direct payment to the vet's office or to me.
Trupanion has been great and quick to respond whether it's direct payment to the vet's office or to me. And the online claim upload is super easy.
Insurer: Trupanion
By:
Enrollment
It was all good, except it did not accept my password and had to do a password reset - could have been my fault?
Insurer: Trupanion Canada
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The automatic return is quick and easy and gives you immediate peace of mind so you can concentrate on your pet’s well being.
The automatic return is quick and easy and gives you immediate peace of mind so you can concentrate on your pet’s well being.
Insurer: Trupanion Canada
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Easy to submit invoices online and very quick to receive payment directly into my checking acct.
Easy to submit invoices online and very quick to receive payment directly into my checking acct.
Insurer: Trupanion
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Response time to my claims submission was under 24 hours and my reimbursement was in my checking account within 3 days.
Response time to my claims submission was under 24 hours and my reimbursement was in my checking account within 3 days.
Insurer: Trupanion
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The option to have Trupanion pay the vet directly was a tremendous help!
The option to have Trupanion pay the vet directly was a tremendous help!! Especially in these times, not having to pay out and then wait for reimbursement was such a relief!!! Thank you so much
Insurer: Trupanion
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