Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,064 total


Verified March 05, 2022

We submit our bill to Trupanion and it is paid directly to our bank account within 2 days.

We submit our bill to Trupanion and it is paid directly to our bank account within 2 days. Sometimes our vet gives us our bill and Trupanion pays their part and we pay the vet the balance right there and then.

Insurer: Trupanion Canada

By:

Useful
Verified March 05, 2022

Because my dog is on heart medicine I submit(fax) a claim about once six weeks.

Because my dog is on heart medicine, I submit(fax) a claim about once six weeks. The time it takes to process it and receive the 90% due, is less than 48 hours. That's amazing and very much appreciated. Keep up the good work.

Insurer: Trupanion

By:

Useful
Verified March 04, 2022

So easy and quick.

So easy and quick.

Insurer: Trupanion Canada

By:

Useful
Verified March 04, 2022

It was easy to find a plan that fit my budget and complete the application

It was easy to find a plan that fit my budget and complete the application

Insurer: Trupanion

By:

Useful
March 02, 2022

Super Fast and Easy

Super fast and easy filing claims and getting paid through ACH.

Insurer: Lemonade

By: Soo

Useful
Verified March 02, 2022

As always everything was handled and paid out with speed and necessary information.

As always everything was handled and paid out with speed and necessary information.

Insurer: Trupanion Canada

By:

Useful
Verified March 02, 2022

So fast!

So fast! So well documented and well communicated. Thank you.

Insurer: Trupanion Canada

By:

Useful
Verified March 02, 2022

Timely and accurate reimbursement.

Timely, and accurate reimbursement...highly recommend. Without Trupanian, our beloved Hugo would not be here.

Insurer: Trupanion Canada

By:

Useful
Verified March 02, 2022

Easy to enroll!

Very easy to enroll online.

Insurer: Trupanion Canada

By:

Useful
Verified March 02, 2022

Didn't pay anything this time (shots) but you've helped us out a lot when the dogs were sick.

Didn't pay anything this time (shots), but you've helped us out a lot when the dogs were sick.

Insurer: Trupanion

By:

Useful

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