Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
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A small cost to reduce anxiety
We recently lost our mini doxy Penny to IVDD. The bill was over $3000. We decided that for our new pup Ginger we would be very proactive about preventative care including chiropractor. I was a little skeptical at first as I did purchase the whole package with preventive care and I figured I’d have to submit a mound of paperwork for the claim and probably do it 2-3times before getting anything. But in fact it took 3 min to file the claim, it was approved immediately and funds in my account the next day. To say I’m satisfied is an understatement and I hope, God forbid, Ginger has a health issue as awful as Penny did, that we are prepared to handle the financial end much better. Also I won’t be putting off health care as I’ve had to do with our other dachshunds. I recommend this policy highly.
Insurer: Lemonade
By: Andrea
Always such excellent service.
Always such excellent service. Very quick at refunds. Thank You ??
Insurer: Trupanion Canada
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Within 24 hours of my claim my reimbursement in my account!
Within 24 hours of my claim my reimbursement in my account! Awesome ??
Insurer: Trupanion Canada
By:
you are great exp for the fact that when I sent it papers in you sent it back to me.
you are great exp for the fact that when I sent it papers in you sent it back to me. I spent 21 dollars to send it to you the first time and it was for nothing. other than that so far I love your company.
Insurer: Trupanion Canada
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Got through changing billing payment quickly.
Got through changing billing payment quickly. No hassles.
Insurer: Trupanion
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sign up
it was super easy and really fast
Insurer: Trupanion
By:
Easy sign up and well organized app
Sign up was easy and the app makes me feel comfortable with the process of submitting claims when they happen to pop up
Insurer: Trupanion
By:
Very happy with quick pre-approval and direct payment to my vet.
Very happy with quick pre-approval and direct payment to my vet.
Insurer: Trupanion
By:
Kiki
Very easy sign up process.
Insurer: Trupanion Canada
By: