Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,064 total
Other Categories
Pets Best is awesome!
I’m so glad to have Pets Best insurance for my dog. You never know what’s ahead for your pet, and Pets Best took great care of us when my dog had an unexpected illness and injuries. Fast reimbursement for my veterinary expenses. Thank you!
Insurer: Pets Best
By: Barbara
Reliable and easy
Healthy Paws came through at the start of a holiday week when my 4 year old corgi needed emergency surgery for a small bowel obstruction. They quickly approved and paid the claim for the original Emergency Vet and transfer to the University of Pennsylvania School of Veterinary Medicine for the surgery and 4 day stay in the ICU after he developed aspiration pneumonia. The overall bill was $12,286.97. Healthy Paws checked on my dog after the surgery and have been great. I would not hesitate to recommend them.
Insurer: Healthy Paws
By: Judith
Pet owner
Excellent service. Claim process quickly. I’m very satisfied with Pet insurance Met Life. I highly recommend to pet owners should buy pet insurance for your pets with MetLife.
Easy, fast and reliable
They have been timely, easy to use, and transparent. They've reimbursed everything their policy states they will. I've been very happy with them.
Insurer: Healthy Paws
By: Citron
Easier than anticipated
When I purchased my Bulldog, I also purchased insurance. I have had bulldogs for iver 30 years and some that I would be a millionaire if I had chosen a different breed. My Vet recommended that I take Maui to UGA to be assessed for elongated soft palate, entropion, and hips and knees x-rayed. They also felt having him neutered there was the safest choice. Maui did end up needing his saccules removed and a tiny trim off his pallette. Overall, not bad for a Bulldog. This was all done close to a year old, so UGA neutered him as well at the same time. I submitted my claim and as soon as they had the paperwork needed, they paid. I love that each year without a claim, I get an increase in coverage. Bulldogs are prone to so many health issues and since MetLife doesn't disqualify breed specific issues, I feel confident that he will have his healthcare costs covered if necessary.
Easy and fast
Got reimbursed within 10 business days
Insurer: Pets Best
By: Megan
Great company and experience!!
The ease of processing the claim and the quick response was amazing! Great customer service!!
Insurer: Pets Best
Veterinarian: Gilbert Queen Creek Emergency Veterinarian & Pet Urgent Care
By: Dana
The Best Pet Insurance
"Whenever I have the need to process a claim for my fur-babies, I receive an expedient response from Pets Best about what is allowable and what I can expect. My Vet responds well to Pets Best's queries for further information, so that there is minimal delay in processing my claim~! I am grateful to have this insurance for my fur-babies at an affordable price~!!!"
The most trusted insurance provider there is!
I will use Pets Best for all my pet insurance needs. Easy, fast and through. There absolutely is none better than!
PetsBest is Best
Could not have had an easier experience working with PetsBest for my Husky. We needed two TPLO surgeries and a lot of medication. PetsBest made it simple to file a claim and cover their end based on my plan. I was given horror stories from friends about dealing with pet insurance companies but my experience with PetsBest could not have been better. Thank you PetsBest!!!
Insurer: Pets Best
By: David