Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Easy to understand and enrollment is a…
Easy to understand and enrollment is a snap.
Insurer: MetLife
By: Cheryl Boissiere
Final review of the claim and payment…
Final review of the claim and payment received quickly.
Insurer: Fetch
By: Barbara Pruitt
Easy to use platform and fast…
Easy to use platform and fast reimbursement after vet visit. They are always easy to deal with and they get back to you fairly quickly.
Insurer: Pumpkin
By: Sarah
Excellent experience overall
Excellent experience overall. Fast, smooth and hassle free. Just remember to send BOTH the invoice from the visit AND the SOAP notes from the provider.
Insurer: MetLife
By: Dan C
I was kept up to date on progress
I was kept up to date on progress. Claims easy to file and handled in a timely manner
Insurer: Fetch
By: El
Pets Best always reviews my claims…
Pets Best always reviews my claims quickly and evaluates them fairly. I've never had to have a long back and forth over a valid claim. App and website are easy to submit claims. Highly recommend!
Insurer: Pets Best
By: Nicholas
Ease of use
Your website was easy to use and determine which policy was best for my girl
Insurer: Prudent Pet
By: Donna Conner
I've had great experiences with MetLife…
I've had great experiences with MetLife Pet Insurance for both of my dachshunds. The policies are very straight forward and relatively affordable. The claims are very easy to file and if a refund is approved, the payments are quick. I've heard a lot of complaints from other dogs owners with different pet insurance who get the runaround when it comes to coverage, but I've had nothing but positive experiences with MetLife and recommend it any time i get a chance.
Insurer: MetLife
By: Melanie