Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Fast Claims Processing and Auto Deposit
"I was very pleased with the FAST processing, and deposit into my bank account, of my last few claims. I am far less stressed handling my dog's medical issues when I know that Pets Best is standing behind us with highly professional and caring assistance with our medical claims. "
Quick to respond to claims
Quick to respond to claims. All around great company
Insurer: Pumpkin
By: Tammy
The easiness of the app. It was easy to select and understand the policy.
The easiness of the app. I
Insurer: MetLife
By: Paul Troutman
Trupanion… a very compassionate company
Trupanion was compassionate with a follow up email after my dog was diagnosed with diabetes. Payment to the Animal Hospital ( a 4-day stay) was flawless and quick. Claims for insulin, needles, and glucose monitoring sensors are processed quickly. I highly recommend Trupanion if you are looking for pet insurance.
Insurer: Trupanion Canada
By: Sharon MacDougall
Easy to get the estimate and enroll
Easy to get the estimate and enroll
Insurer: MetLife
By: Carol Kidd
They can't get their technology to work
For many months their website has not worked, nor has their app. I don't understand how the company cannot fix this. I had to email the claim. I didn't receive any receipt notification. They did pay efficiently on the day I was about to call to check.
Insurer: Pets Best
By: John
Very straightforward
Very straightforward as far as filling out information, but I did have to reboot it a few times before it took my card.
Insurer: MetLife
By: Andrew Epsilantis
Was easy to get quotes and then select plans
Was easy to get quotes and then select the right insurance plan for my fur babies. One of my dogs is getting older so we wanted piece of mind even if its slight
Insurer: MetLife
By: Michael Wilson