Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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I love how easy it is to submit the…
I love how easy it is to submit the claims through the app. There turn around time is always very quick.
Insurer: MetLife
By: customer
Very easy to process claims
Very easy to process claims
Insurer: MetLife
By: customer
Filing my claim was easy and the…
Filing my claim was easy and the reimbursement was quick.
Insurer: MetLife
By: customer
Metropolitan Life paid a large claim…
Metropolitan Life paid a large claim for my dog's dental cleaning, a week after the procedure. I was pleasantly surprised at how quickly I received the reimbursement. Every time I call Metropolitan Life, the agent who answers is always friendly and helpful. I am very happy with this pet insurance.
Insurer: MetLife
By: Libby Gurgis
It is easy to submit claims
It is easy to submit claims, and they are very fast in reviewing them, and mailing a check out to you.
Insurer: MetLife
By: Joe Goeddeke
I love the ease of filing claims
I love the ease of filing claims! I have my vet’s office send me the SOAP notes the day after we visit. It’s so simple to file.
Insurer: MetLife
By: Brent McDaniel
Easy to submit documentation
Easy to submit documentation, speedy payment.
Insurer: MetLife
By: David Muller
Quick turn around
I thought processing my claim would take much longer than it did. My reimbursement and a detailed list of expenses covered showed up very, very quickly. Good job, Spot!
Insurer: Spot
By: Elisa Eastwood Pulido
So easy to submit claims
So easy to submit claims! And even easier to get paid
Insurer: MetLife
By: customer
Met life is great
Met life is great. I submit my claims and they reimburse in a timely manner in about 2 weeks.
Insurer: MetLife
By: customer