Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
Other Categories
This past experience was the best
This past experience was the best. I normally have to call several times to get payment.
Insurer: MetLife
By: Susan N.
It was easy to file a claim and I got…
It was easy to file a claim and I got payment very quickly.
Insurer: Healthy Paws
By: Renee
Overall process
Submitting a claim was easy and the review/turnaround was fast. Thank you for making this easy during times of stress.
Insurer: MetLife
By: Keri
Easy to use claim form
Easy to use claim form, fast response and timely payment. Thank you!
Insurer: Pumpkin
By: Richard Aberle
Competitive rates!
First time signing up for Pet Insurance for both of my dogs, which can get pretty expensive. I’ve only had to deal with two claims and so far very easy to submit refunded directly into my bank account within a week.!
Insurer: MetLife
By: Lyn
Knowledgeable
Knowledgeable, helpful, expedient. Jeremy was able to get my lil guy insured. He answered most of my questions before I even asked them with the information provided. It was a quick and painless process.
Insurer: Nationwide
By: Quincy
Simple and smooth process.
Simple and smooth process.
Insurer: Nationwide
By: customer
Very prompt to pay insurance claims
Very prompt to pay insurance claims. Easy to deal with fair prices.
Insurer: Spot
By: Stacey Semler
Claim processing
Very easy to send in claim information a processing doesn’t take long. Never had an issue.
Insurer: Spot
By: Laura Bonanos