Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Confusing instructions
Confusing instructions, no login info. no payment info
Insurer: Nationwide
By: customer
Should not send a survey before…
Should not send a survey before providing status or update of pet insurance that you had to pay 2 months in advance and be told you have to pay next month also. Feel like I’m being ripped off. Unable to give experience until policy is activated
Insurer: Nationwide
By: Angela Renea Hagans
Worst experience ever
I signed up paid first and last and got cancelled right away don’t know why
Insurer: Sonnet
By: Christopher
Met pet ins takes the worry out of vet…
Met pet ins takes the worry out of vet bills and process it is quick and easy
Insurer: MetLife
By: Dori LaRocco -Tuacani
I have been very satisfied with the…time of reimbursement.
I have been very satisfied with the timeliness of reimbursement.
Insurer: MetLife
By: Ann Pagely
Fast payment
Fast payment, easy process. Website and app needs some fix. Otherwise, very satisfied.
Insurer: MetLife
By: customer
Prompt payment
Prompt payment , great customer service
Insurer: MetLife
By: Caron Hutton
very responsive
excellent fast turnaround and no hassle
Insurer: MetLife
By: stuart
My lab ruptured her cruciate ligament
My lab ruptured her cruciate ligament. Total bills were approx. $6,000. Having Pumpkin Insurance gave us 90% of our expenses. So relieved we had the insurance! Thank you for the rapid approval system. Again thank you for having that in place. A very relieved customer!
Insurer: Pumpkin
By: Ann
Good coverage
The process is so easy ..I just upload the visit docs and I wait for a determination..Also,I feel the cost is reasonable. My cat visits this past year have been quite expensive and I would have paid large vet bills out of pocket if I had not been covered by spot..Im glad I decided to go with this insurance..I feel confident that I'm doing my best to care for my cats health without the fear of catastrophic vet bills
Insurer: Spot
By: Maureen Kaper