Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,054 total
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Trupanion is AWESOME!
Trupanion is AWESOME! It's such a relief to know that whatever happens to our boy that we are covered by a pet insurance that truly goes out of its' way to take care of us. The form is easy to fill out to get reimbursed, their responses are fast, and if there are any questions about a submitted receipt it's clear and supportive.
Insurer: Trupanion
By: Marj
Getting this policy was an efficient…
Getting this policy was an efficient and very easy process. Delta was excellent and took the time to ask all pertinent questions.
Insurer: Nationwide
By: Martin Klein
Handled claim and payout quickly
Reviewed submitted charges that could be paid and made the reimbursement payment very quickly.
Insurer: Fetch
By: Gayla Lowery Griffin
My policy went from $76.77 to $91.65, Trupanion is criminal
My policy went from $76.77 to $91.65. I cancelled the policy as a result and went to Pets Best. Trupanion continued to charge me for 7 months eventhough I had cancelled due to a loophole where they called me and LVM to be sure I really wanted to cancel although I was already confirmed as cancelled. Because I didn't call them back, they kept my already canceled policy active over $700 bucks! They won't let me hear the call where I canceled and are refusing to refund me. Very angry and disappointed in them. DO NOT USE THEM.
Insurer: Trupanion
By: Angela Fagin
I sent in a claim and it was very easy…
I sent in a claim and it was very easy to do online. The response was very quick as was the refund.
Insurer: Pumpkin
By: Brenda Rothermel
Very easy process for filing a claim…
Very easy process for filing a claim and quick payment. Thanks
Insurer: Pumpkin
By: GURALNICK, DALE
Great customer service
Rebecca was awesome! I was adding a second dog to my account and she made it so easy. Thank you Rebecca
Insurer: Prudent Pet
By: Tracy
Protect your pet, get MetPet Insurance
This is the best by far best pet insurance! I don;t know what I would've done without it. My 2 fur babies have had life threatening illneses. Very exspensive tests and prcedures to save their lives. Yes, you pay upfront,but fully reimbursed within a few days.I am so very greatful for MetPet Insurance!!!
Insurer: MetLife
By: Linda E Bartko
Easily set up the insurance exactly how…
Easily set up the insurance exactly how I needed it to be!! Less than 2 minutes!
Insurer: Prudent Pet
By: rocknrollwidowmsn.com
Pumpkin processes claims promptly!!
I am always thrilled with the speed at which Pumpkin processes each of my claims!!!
Insurer: Pumpkin
By: Diane